Position Overview
G2IT is seeking a Site Systems Administrator to provide Tier 1–2 technical support and system administration for mission-critical training and operational environments. This role supports a combination of traditional desktops, zero clients, and thin clients, along with Windows Server 2019 systems, ensuring operational readiness and compliance in SIPR and NIPR environments. The administrator will collaborate with end users, IT staff, and mission stakeholders to resolve issues, manage accounts, and maintain infrastructure availability.
Key Responsibilities
- Provide on-site Tier 1–2 support for end users, including desktops, zero clients, and thin clients.
- Administer and maintain Active Directory (user accounts, groups, policies, and permissions).
- Perform routine system maintenance: patching, updates, break/fix, backup/recovery, and asset management.
- Manage and monitor Windows Server 2019 systems in support of enterprise operations.
- Support SIPR and NIPR environments, ensuring compliance with DoD cybersecurity and IA requirements.
- Document issues, solutions, and recurring problems to improve knowledge sharing and process efficiency.
- Monitor performance metrics and escalate Tier 3 issues as necessary.
- Collaborate with security teams to ensure systems comply with STIGs, DISA checklists, and other DoD security controls.
- Support end users with connectivity, login issues, account access, and system troubleshooting.
- Participate in audits, inspections, and security readiness events.
Qualifications
Required:
- Active or Interim Secret clearance.
- HS diploma or equivalent; Associate or Bachelor’s degree preferred.
- CompTIA Security+ CE or equivalent DoD 8570 IAT II certification.
- Minimum of 3 years of IT experience in system or network administration.
- Experience supporting Windows 11 desktops and Windows Server 2019.
- Hands-on experience with Active Directory and Group Policy management.
- Familiarity with SIPR/NIPR networks or other classified environments.
Preferred:
- Experience supporting thin client/zero client technologies (VMware Horizon, Citrix, or equivalent).
- Knowledge of DoD cybersecurity frameworks, STIG compliance, and vulnerability management.
- ITIL v4 Foundation or equivalent service management experience.
- Strong troubleshooting and customer service skills in mission-critical environments.
Work Environment
- On-site at a secured government installation in Newport, RI.
- Work performed in SIPR and NIPR environments; remote work is not authorized.
- Standard duty hours with potential for surge or after-hours support during exercises or mission event
Annual Salary $55,000k-65,000k, depending on experience
Skills Required
- Active or Interim Secret clearance.
- High school diploma or equivalent.
- Associate or Bachelor’s degree.
- CompTIA Security+ CE or equivalent DoD 8570 IAT II certification.
- Minimum of 3 years IT experience in system or network administration.
- Experience supporting Windows 11 desktops and Windows Server 2019.
- Hands-on experience with Active Directory and Group Policy management.
- Familiarity with SIPR/NIPR networks or other classified environments.
- Experience supporting thin client/zero client technologies (VMware Horizon, Citrix, or equivalent).
- Knowledge of DoD cybersecurity frameworks, STIG compliance, and vulnerability management.
- ITIL v4 Foundation or equivalent service management experience.
- Strong troubleshooting and customer service skills in mission-critical environments.
What We Do
G2IT, LLC is a Woman Owned Small Business (WOSB) and an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) headquartered in Annapolis, Maryland. As a value-added reseller (VAR) and BMC partner, G2IT LLC. provides comprehensive information technology and systems engineering solutions that are secure, state of the art and aligned with your organization’s needs. Through G2IT’s partnerships with leading technology vendors we deliver best-in-class products and services supported by one of the most experienced professional services team in the industry. Our solutions ensures your investment in technology provides maximum performance, with minimum complexity and cost. G2IT supports all levels of the Public Sector, from the Department of Defense and Civilian agencies to State and Local government and higher education providing cost effective solutions for managing an organizations information, datacenters, and endpoints. G2IT has especially strong experience helping DoD clients address the specific challenges they face in a resource constrained environment
