Site Specialist II

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Laboratory Setting, Office, Rapid flashing lights, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.

Location/Division Specific Information

This position is located in Thousand Oaks, CA.

Salary range is $21-$24 hourly

How do we make an impact?

Unity Lab Services provides a single source for coordinated lab service, support, and supply management. Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

What will you do?

• Perform laboratory services such as checking hazardous waste labels, chemical waste disposals, chemical inventory receipt/reconciliation, delivery of on-site chemicals and packages, stockroom management, and inventory scanning
• Work within computer systems to follow standard operating procedures and daily metric procedures
• Proactively communicate with the team lead or supervisor any customer concerns
• Effectively address customer concerns within established resolution timeframes
• Engage in process improvement activities
• May be required to provide minimal coverage for critical business needs which can include chemical library management, registration of chemicals, and service areas as needed

How will you get here?

Education

High school diploma or equivalent experience required.

Experience

1 year of related experience within a laboratory setting is preferred.

Experience working in customer service is also a plus.

Knowledge, Skills, Abilities

• Able to read, write, and speak English fluently
• Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values.
• Possesses a strong desire to serve the customer, and the social skills to collaborate with various levels of personnel at the customer site.
• Must possess operating skills to use handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.
• Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses interpersonal skills to multi-task and meet due dates as needed.

Physical Requirements / Work Environment

• Works primarily at customer sites, which may require independent work at the customer locations. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc)
• Depending on the area of the building, personal protective equipment may be worn, including lab coats, safety gloves, safety shoes, and/or safety glasses.
• Must lift, push, and pull 30-40 pounds regularly; occasional lifting of 50 pounds using equipment like pushcarts.
• Regularly required to stand or walk for prolonged periods.
• Ability to work overtime, as needed.

Benefits

We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Thermo Fisher Scientific provides accessibility services for job seekers needing accommodations during the application process.

• This phone line is for job seekers with disabilities needing help in the job application process.

Compensation and Benefits

The hourly pay range estimated for this position based in California is $16.78–$25.16.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards