ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Site Specialist I at ICON, you will support investigator sites with key administrative and operational activities to help ensure clinical trials run smoothly, efficiently, and in compliance with applicable regulations.
What You Will Do:
You will contribute to site management and operations activities, taking responsibility for your deliverables and working collaboratively.
Key responsibilities include:
- Supporting the collection, review, and tracking of essential site documents in accordance with study requirements and SOPs.
- Maintaining accurate site information and status updates in clinical trial management systems and trackers.
- Assisting with site communications, meeting scheduling, and follow-up on outstanding actions.
- Helping prepare materials for site visits, meetings, and audit or inspection activities.
- Ensuring site-related documentation is filed correctly to support inspection readiness.
- Collaborating with CRAs, Clinical Site Associates, and project teams to resolve basic site queries.
Your Profile:
You will bring relevant site management and operations experience, along with the following qualifications and skills.
Required qualifications and experience:
- Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience.
- Initial experience in clinical research, administration, or a similar regulated environment is preferred.
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks and timelines.
- Good communication skills and a customer-focused approach to supporting sites and internal colleagues.
- Comfort working with spreadsheets, databases, and standard office software.
- Willingness to learn clinical trial processes, GCP principles, and site operations.
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Bachelor's degree in life sciences, healthcare, business, or related field (or equivalent experience)
- Initial experience in clinical research, administration, or a regulated environment
- Strong organisational skills and attention to detail, ability to manage multiple tasks and timelines
- Good communication skills and a customer-focused approach
- Comfort working with spreadsheets, databases, and standard office software (e.g., Excel, MS Office)
- Willingness to learn clinical trial processes, GCP principles, and site operations
- Legal right to work in the country where the role is based
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
