We are seeking a reliable and customer-focused Office Services & Mailroom Coordinator to support daily office operations. In this role, you will manage mail and shipping services, operate scanning and copy equipment, coordinate office support requests, and ensure office services run smoothly. This position works closely with employees and vendors to provide exceptional workplace support.
Please note: The office is shared with a friendly Explosives Detection Labrador, so candidates must be comfortable working around dogs.
Key Responsibilities- Process incoming and outgoing mail, packages, and shipments.
- Operate and maintain copiers, scanners, postage equipment, and related office technology.
- Perform scanning, document production, and basic fulfillment services.
- Respond to office service requests and provide excellent customer support.
- Set up conference rooms and assist with office events and furniture arrangements.
- Monitor office supply inventory and restock as needed.
- Maintain service logs and records.
- Deliver completed projects and materials throughout the facility.
- Support filing, document management, and records retention activities.
- Assist with shipping, receiving, bindery, and other office services as needed.
- High school diploma or equivalent.
- Previous experience in office services, mailroom, print/copy, administrative support, or customer service preferred.
- Proficiency with Microsoft Office and email systems.
- Strong organizational, communication, and customer service skills.
- Comfortable operating office equipment and learning new technologies.
- Valid driver's license may be required.
- Ability to stand, walk, bend, and lift up to 50 lbs.
- Comfortable moving throughout the facility and between buildings when required.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Skills Required
- High school diploma or equivalent
- Previous experience in office services, mailroom, print/copy, administrative support, or customer service
- Proficiency with Microsoft Office and email systems
- Strong organizational, communication, and customer service skills
- Comfortable operating office equipment and learning new technologies
- Valid driver's license may be required
- Ability to stand, walk, bend, and lift up to 50 lbs
- Comfortable moving throughout the facility and between buildings
Ricoh USA, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh USA, Inc. and has not been reviewed or approved by Ricoh USA, Inc..
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Healthcare Strength — The company offers comprehensive medical, dental, and vision plans with configurable options, plus disability, life insurance, and an EAP. Feedback suggests coverage breadth is solid, with some noting low copays in certain plans.
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Retirement Support — A 401(k) with company match is available starting on day one. Feedback suggests the program is competitive in scope even if the match level is viewed as only average by some.
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Flexible Benefits — A configurable benefits marketplace with options like pet insurance, employee discounts, tuition reimbursement, and the ability to purchase extra vacation days offers choice. Feedback suggests flexibility and add‑ons help round out total rewards even when base pay feels light.
Ricoh USA, Inc. Insights
What We Do
Ricoh USA is an information management and digital services company connecting technology, processes, and people. As part of a global leader, we create competitive advantage for over 1.4 million businesses and solve problems for companies large and small. Every day our more than 90,000 global employees serve a vast array of industries designing and optimizing end-to-end business solutions. At the forefront of innovation, we use a wide range of systems, platforms, and image technology to make data accessible to people faster and with more insight than ever before.
