What you'll do:
- Design and implement observability solutions that enhance system reliability, scalability, and performance while reducing operational toil.
- Develop and maintain monitoring, logging, and tracing tools, ensuring efficient and automated observability processes.
- Provide expert guidance and support to engineering teams on best practices, tooling, and troubleshooting for observability systems.
- Advocate for continuous improvement, driving adoption of SLOs, reliability best practices, and resilient engineering across Xero.
- Participate in on-call rotations, proactively addressing issues and improving the reliability of critical systems.
What you'll bring:
- Experience in improving operational outcomes for software systems in production, with a strong understanding of reliability and observability concepts in distributed systems and microservices
- Technical expertise in software development, with proficiency in one or more object-oriented programming languages (e.g., C#, JavaScript, Golang, or Python)
- Hands-on experience with observability tooling, including instrumenting applications and integrating with solutions such as New Relic, Datadog, Dynatrace, SignalFX, SumoLogic, or Splunk
- Exquisite verbal and written communication skills, and collaboration, with the ability to build relationships, engage with stakeholders, and effectively convey complex ideas both verbally and in writing
- A proactive and adaptable mindset, thriving in fast-paced, high-growth environments with a strong bias for action, initiative, and problem-solving.
What the Team is Saying
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
We believe that by simplifying the complex we're not only making life better for small business, we’re helping to create a stronger, more vibrant economy. When you join this team, you’re impacting local communities, on a global scale. Being a Fast Co. Best Workplace for Innovators is a direct reflection of our creative, curious culture.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
