Site Reliability Engineer/DevOPS (Analytics SRE Team)

Say hello to opportunities.

 It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

The "Analytics Team" develops services that process huge amounts of data in real time. This is a fault-tolerant low latency system with a microservice architecture that operates 24/7 with a 99.999% availability level

Now we are looking for enthusiastic professionals to join our Team. The technology stack includes Scala, Apache Kafka, Cassandra, Clickhouse, Docker, Kubernetes, Prometheus. The services are hosted on Google Cloud Platform, AWS

This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.

Responsibilities

• Actively participate in the project at the stages of design, development, testing, deployment and maintenance

• Design and implement deployment scenarios, deliver the product to Lab, Stage, PRO environments

• Design and develop the infrastructure

• Design monitoring metrics, alerts and dashboards

• Monitor and maintain services in production (participating in on-call shifts)

• Customize CI/CD process (LAB, Stage, PRO)

• Deploy new releases to the production environments

Requirements

• Solid knowledge and strong experience in production support activities

• Understanding of SRE principles and DevOPS practices

• GNU/Linux-based OS experience at least 2-3 years

• Basic TCP/IP network knowledge

• Experience with Google Cloud Platform, AWS, Docker, Kubernetes.

• Knowledge of Terraform

• Experience with GitLab CI/CD

• Real automation experience (Python, Bash, Golang)

• Understanding of basic principles of HA and distributed systems design

• Effective communication skills (Active listening, Friendliness, Confidence, Sharing feedback, Respect)

• Upper-intermediate spoken and written English.

Will be a strong plus

• CI/CD automation experience

• Experience with Apache Kafka, Cassandra, Clickhouse

• Experience with GitOps tooling (ArgoCD/FluxCD)

• MS Azure/GCP cloud experience

• JVM tuning and troubleshooting experience

• Experience in Nginx administration

• Good knowledge of modern monitoring systems (Prometheus, Grafana, VictoriaMetrics)

• Web-service administration experience: Nginx

• Experience with Helm, Helm chart customization

What we offer: 

• Well-coordinated professional team.

• Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.

• Additional Health and Life Insurance Package.

• Employee Assistance Program.

• 25 vacation days.

• 200 BGN Digital Food Vouchers.

• 120 BGN Gross as part of the salary for Working Expenses Allowance.

RingCentral’s Engineering Team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is  your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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