Important Information
Location: Costa Rica
Work Mode: Hybrid
Job Summary
As a Senior Site Reliability Engineer (19245), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.
Responsibilities and Duties
- Design, implement, and maintain highly available, resilient, and scalable systems in Azure Cloud ensuring reliability and operational continuity
- Define and manage SLIs, SLOs, monitoring, alerting, and incident response processes to guarantee system performance and uptime
- Automate infrastructure and operational processes using Terraform and CI/CD practices to reduce manual effort and improve efficiency
- Collaborate with development and business teams to improve system architecture, perform capacity planning, and drive continuous improvement initiatives
Qualifications and skills
- 5+ years of experience in IT environments and 3+ years in SRE, DevOps, or similar roles
- Strong knowledge of SRE principles, reliability engineering, and operational best practices
- Hands-on experience with Microsoft Azure including cloud architecture, networking, and security fundamentals
- Proficiency in Terraform and Infrastructure as Code practices
- Experience with CI/CD pipelines and DevOps processes
- Strong knowledge of containerization and orchestration technologies such as Docker and Kubernetes
- Experience with monitoring and observability tools such as Prometheus, Grafana, Datadog, or Azure Dashboards
- Experience with GitHub, GitHub Flow, and GitHub Actions
- Strong understanding of networking concepts and protocols
- Excellent problem-solving skills, critical thinking, and ability to work in fast-paced environments
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Top Skills
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
