MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern, IoT-enabled, cloud-based tool for reliability, safety, and operations of physical equipment and facilities. MaintainX powers operational excellence for 12,000 businesses, including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
We’re looking for a Site Reliability Engineer to help advance MaintainX’s reliability, observability, and developer autonomy as we scale our platform.
In this role, you’ll partner closely with product and platform development teams to improve the stability, resilience, and operational readiness of our services. You’ll work alongside teams to design for reliability from the start, establish clear ownership and standards, and build shared tooling that enables teams to operate their services with confidence.
You’ll also contribute to company-wide initiatives that define how MaintainX approaches reliability software development, including observability standards, incident response practices, and service health metrics, helping the organization adopt proven industry practices at scale.
This role is well-suited for an developer who enjoys working across teams, influencing technical direction through strong development practices, and turning reliability principles into practical, scalable systems.
What You'll Do:
- Assess service maturity and provide insights to development teams
- Partner with development teams to implement observability best practices
- Enable development teams to become autonomous with their service deployment, support, and infrastructure
- Mentor developers on reliability practices, focusing on making them self-sufficient
- Act as the bridge, ear and eyes of the Platform Division teams to drive tooling and practice adoption across development teams
About You:
- Deep understanding of observability practices in a distributed system environment and how it influences system design and team behaviour
- Practical experience with SRE concepts (SLOs, error budgets, incident management)
- 3–5+ years in software development, SRE, DevOps, or production development roles with experience operating production systems
- Proficient in cloud-native platforms and infrastructure-as-code concepts and tools
- Working knowledge of at least one programming language (TypeScript/Node.js is a plus)
- Excellent communication and collaboration abilities across technical and non-technical teams
- Ability to translate complex reliability concepts into actionable guidance
- You enjoy enabling teams to succeed independently and measuring success by reduced dependency on you
What’s in it For You:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About Us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Skills Required
- Deep understanding of observability practices in a distributed system environment
- Practical experience with SRE concepts
- 3-5+ years in software engineering, SRE, DevOps, or production engineering roles
- Proficient in cloud-native platforms and infrastructure-as-code
- Working knowledge of at least one programming language
MaintainX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MaintainX and has not been reviewed or approved by MaintainX.
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Strong & Reliable Incentives — Feedback suggests incentive structures with accelerators can significantly boost earnings for high performers, making roles feel rewarding when targets are met.
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Healthcare Strength — Company materials indicate comprehensive medical, dental, and vision coverage as core benefits, and feedback suggests employees value the breadth of this coverage.
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Leave & Time Off Breadth — Job materials describe flexible or 'take what you need' PTO policies, and feedback suggests this flexibility supports work-life balance.
MaintainX Insights
What We Do
MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset management, and empower workers—all while delivering insights that can improve your bottom line. As a mobile-first platform, MaintainX delivers a modern, IoT-enabled solution for maintenance, reliability, and operations teams trusted by over 6,500 companies worldwide. If you’re looking for a CMMS solution that’s easy to use and implement, look no further. The MaintainX platform manages over 15 million work orders and 2.5 million assets, and is used by hundreds of thousands of workers globally. We help customers reduce unplanned downtime and increase asset availability, while meeting complex compliance needs and keeping workers safe. Ready to ditch the clipboard? Here's what we can help your team digitize: -Maintenance Work Orders -Preventive Maintenance -Safety Procedures -Safety and Environmental Audits -Multi-site Reporting -IoT & ERP Integrations -Auditing/Inspection Workflows -Training Checklists -Parts Order Management & Vendor Connections We’re proud to serve some of the world’s largest brands, including Duracell, AB InBev, Univar, Cintas, McDonalds, Titan America, and many more. To learn more, please visit www.maintainx.com
