ABOUT FREED
Doctors are overworked, burnt out, and are quitting in masses.
At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier.
Our first product is an AI scribe that automates medical documentation.
Since May of 2023, we have:
Acquired 20,000 paying and loving clinicians
Generated 70,000 patient notes daily and over 2 million monthly
Made thousands of clinicians happier
With the backing of Sequoia Capital and other world-class VC’s, we are rapidly expanding our product offering. Patient-facing assistants, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians every day.
We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who care for our health. Expect intense, clinician-focused, and interesting co-workers who want to win.
With offices in both San Francisco and New York City, we embrace a hybrid schedule that brings out the best in teamwork and innovation. Our teams come together in person three days a week to collaborate, connect, and have a little fun along the way.
ABOUT THE ROLE
As a Site Reliability Engineer at Freed, you will have outsized impact and establish the core of an important function as our company grows. We prefer simple architectures, so most of our system runs in a TypeScript monolith vs. microservices or serverless-oriented designs. Our engineering culture emphasizes speed, end-to-end ownership, responsibility, and independence, attracting top-tier talent and promoting exceptional performance.
HOW YOU’LL HAVE IMPACT
Manage and expand cloud infrastructure (Azure, Kubernetes), putting in place IaC best practices
Implement observability instrumentation, dashboards and alerts to monitor product health
Collaborate with engineers on product teams for new infrastructure needs or dev experience improvements and make application-level changes that improve system reliability (e.g. database configuration, JS bundle delivery, caching or network resiliency)
Implement security requirements (HITRUST and SOC2) and collaborate with Technical Program Manager for audits
Maintain databases (PostgreSQL, Redis) with backups, migrations, and security/privacy controls while monitoring performance and stability
WHAT YOU’LL BRING
7+ years of experience in a SRE, Production Engineering, Infrastructure Engineering or related roles
Strong proficiency with SQL, Git, Kubernetes, Bash, and Networking (DNS, SSL, IP)
Familiarity with Azure, JavaScript/TypeScript, Python, Github, and VSCode
Security-oriented mindset and experience implementing security best practices
BENEFITS
Competitive salary and equity in a high-growth company
Opportunity to make an immediate impact
Medical, dental, and vision coverage
Unlimited paid time off
Company-sponsored annual retreats
Top Skills
What the Team is Saying
What We Do
At Freed, we’re on a mission to give clinicians their time back - because healthcare professionals should be caring for patients, not drowning in paperwork.
Every year, doctors and clinicians spend thousands of hours documenting care. That’s time lost to late nights, burnout, and administrative overload. Freed is changing that. We’ve built a powerful, AI-driven medical scribe that listens in on clinician-patient conversations and automatically generates detailed, structured SOAP notes: fast, accurate, and fully customizable. No more typing through lunch breaks or finishing charts after hours.
Freed is smart, secure, and actually helpful. It learns each clinician’s style and adapts accordingly. With features like Smart Visit Prep, Magic Edit, and Instant Patient Instructions, Freed is designed to fit seamlessly into a clinician’s day and give them back what they value most: time, focus, and peace of mind.
We launched in 2023, and in just over a year, 20,000+ clinicians across more than 650 healthcare organizations have already joined the Freed movement. Why? Because it works. Clinicians report saving 2+ hours per day, finishing charts on time, and finally reclaiming their evenings.
Our team is a unique blend of engineers, doctors, builders, and doers. We’re obsessed with the product, relentless about feedback, and deeply aligned around one clear purpose: making healthcare better by helping clinicians thrive.
Backed by world-class investors and moving fast, we’re just getting started. If you’re excited about AI, healthcare, and building tools that make a real difference in people’s lives, you’ll love it here.
Come help us build the future of care. 💙
Why Work With Us
We build Freed to solve a real, urgent problem: physician burnout from documentation overload. Our AI scribe saves doctors hours daily, improving care and work-life balance. Join Freed to work on meaningful tech with real impact, in a fast-growing, mission-driven team.
Gallery
Freed Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Catch us in our sunny SF HQ Monday to Wednesday, where collaboration sparks, coffee flows, and big ideas take flight.
