Site Reliability Engineer

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Come join the team that literally serves Grab - Grab's Sentry team. The systems we oversee process billions of network messages for Grab's consumers every day, and our service orchestration and discovery platforms serve hundreds of Grab services without fail. We work closely with the infrastructure, security, and product teams, and are looking for experienced engineers to join our platform team!

Get to Know the Role 

You specialize in building, operating and maintaining leading infrastructure solutions. Built on world-class technology stacks, the software you develop brings our unique on-demand services experience to South-East Asia every day — be it transport, payments, food, or "the awesome things to come". Millions of people depend on the stability and efficiency your solutions provide, which is demanding regarding design and quality but also rewarding.

You will report to Engineering Manager and work onsite at Grab's Mapletree Business Centre, D7, HCMC.

The Critical Tasks You Will Perform

• Build and own Grab's gateway and secret management systems, connecting millions of consumer devices with hundreds of backend services.
• Integrate with software engineering and product teams to help build rock-solid and secure solutions with the right interface, technology and practices.
• Help to bring projects across teams end to end, from launch to rollout
• Find and troubleshoot issues in Grab's infrastructure and codebase
• Implement quality solutions using Go, Python, Terraform and maintain the high bar of standards for code reviews and deployment processes.

Qualifications

What Essential Skills You Will Need

You are a habitual problem solver, and naturally assume ownership of your team's systems components. You know how to be responsible for mission-critical systems and:

• Have experience in AWS
• Have 2 years+ experience with Infrastructure as Code and deployment tools (Terraform, Jenkins/GitLab CI, Ansible/Chef/Puppet)
• Have experience using service monitoring, log, and alarm-related environments and tools.
• Have a very good understanding of TCP/IP, HTTP, routing network and the internet
• Are fluent in English
• Are fluent in Bash, Python or Go

Your Advantage

• Have experience in system troubleshooting in the Linux environment
• 1+ years of experience with HashiCorp Vault, their codebase, and their community
• Dealing with massive concurrency and designing resilient systems
• Hands-on experience with large-scale Docker / Kubernetes deployments
• Have an understanding of common patterns and algorithms to confidently navigate 3rd-party code bases for debugging and troubleshooting
• Experience in a startup

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.