Site Reliability Engineer

Sorry, this job was removed at 12:00 p.m. (CST) on Friday, Dec 06, 2024
Los Angeles, CA
Hybrid
120K-160K Annually
Internship
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The platform delivering future-ready financial operations.
The Role

Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
About The Team:
Our Site Reliability Engineering (SRE) team is a collection of extremely passionate engineers who play a pivotal role in ensuring that Blackline's services and infrastructure are carefully planned, deployed, and configured for serving BlackLine's clients. The SRE team sits at a nexus of capacity planning, technical project execution, product planning, business analysis, site reliability, and software engineering. And is responsible for assessing, testing, tracking, predicting, and reporting all related aspects of a suite of production applications from scalability, performance, responsiveness, capacity , and availability perspective . Few teams offer such amazing learning opportunities and possibilities for advancement as the BlackLine Engineering team.
Make Your Mark:
The Site Reliability Engineer is responsible for assessing, testing, tracking, predicting, and reporting all related performance aspects of a suite of production applications from a performance, responsiveness, capacity, and availability perspective.
You'll Get To:

  • Create and maintain a continuous testing framework that observes and records and trends real-time availability data for all of our clients
  • Develop and maintain on-premise and cloud capacity plans that ensure we are delivering a BlackLine service that is performant and cost-effective
  • Collaborate with development and other technology teams on requirements definition, capacity planning, and process refinement
  • Collaborate with development of tools and systems to automate the identification, analysis, and remediation of application events, infrastructure issues, or requests
  • Establish and maintain Key Performance Indicators for the overall health of the service and build tools to exercise and evaluate if these KPIs are being met
  • Works cross-functionally to troubleshoot surface common pain points, find solutions and establish conventions
  • Serve as technical lead for small projects
  • Regularly learn new systems and tools as the BlackLine platform and ecosystem evolve.
  • Grow knowledge, skills, and personal qualities from senior engineers to solve real-life problems in a bleeding-edge, high-performance, and high-traffic environment
  • Assessing, testing, tracking, predicting, and reporting all related performance aspects of a suite of production applications from a performance, responsiveness, capacity, and availability perspective
  • Publish performance result findings, conclusions, recommendations
  • Support integration of performance data into customer experience analytics tools and reporting
  • Participate in our on-call rotation and conduct incident reviews


What You'll Bring:

  • BS or MS in Computer Science (or equivalent diploma and/or certifications) with 3+ years related experience
  • Intermediate knowledge of at least one of the following programming languages: C#, Visual Basic, PowerShell, Java, Go, Linux Shell, Ruby
  • Demonstrated history of developing or operating production web applications and a solid understanding of HTTP(S), HTML, JavaScript, CSS, and XML
  • Knowledge of software development best practices and SDLC
  • Baseline understanding of project management process/procedures with experience performing task-level management to support small to large projects
  • Experience deploying high availability systems and software • Experience with troubleshooting distributed web applications in a production environment
  • Intermediate level knowledge of IIS and Windows Server or Linux and Apache
  • Experience with infrastructure as a code and platform as a service
  • Experience with configuration management tools Ex Chef, Ansible, Puppet
  • Must possess the ability to handle multiple goals concurrently and function in a fast-paced, demanding, ever-changing high-growth environment
  • Must maintain the highest level of integrity, courtesy, and respect while interacting with internal customers, employees, and business contacts
  • Strong oral and written communication skills • Ability to interface with internal technical experts using professional interpersonal skills
  • Experience in analyzing datasets to draw conclusions, and graph datasets supporting these conclusions • Basic level proficiency in application load balancing methods (F5 LTM, Windows NLB, etc.)
  • Working knowledge of TCP/IP and networking concepts
  • Proficiency with statistical concepts; confidence interval, hypothesis testing, sampling
  • Operating systems concepts such as CPU, memory, disk queues and graphing/analyzing these over time
  • Must possess strong organizational skills and be able to work with minimal oversight
  • Ability to understand new technologies quickly and adapt these into daily work and goals


What We Offer:

  • Competitive salary and benefits package
  • Opportunity to work on forward thinking innovative projects and make a significant impact
  • Collaborative and supportive work environment
  • Professional development and career growth opportunities


Thrive at BlackLine Because You Are Joining:

  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
  • A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.


BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Salary Range:
USD $120,000.00 - USD $160,000.00
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.
Accommodations:
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

What the Team is Saying

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The Company
HQ: Woodland Hills, California
1,810 Employees
Hybrid Workplace
Year Founded: 2001

What We Do

BlackLine gives you the innovation of AI-powered software solutions you need to optimize workflows, reduce risk, and prepare for tomorrow’s strategic F&A challenges. BlackLine is the leader in the cloud financial close market and the first and only holistic solution to address intercompany operations. Companies can execute and manage financial close, intercompany, and invoice-to-cash processes with end-to-end transparency and intelligent automation. They can shift their focus from governance to guidance and deliver strategic business outcomes faster and with greater control.

Since our founding in 2001, BlackLine has become a leading provider of cloud software that automates and controls critical accounting processes. BlackLine is ranked No.5 globally on The Software Report’s 2023 ‘Top 100 Software Companies’ list and earned ‘Top Rated’ awards in Accounting, Financial Close, and Accounts Receivable from TrustRadius. BlackLine was also named to Newsweek’s ‘Most Loved Workplaces’ lists in the US (2022) and UK (2023). 

BlackLine is trusted by thousands of companies across all industries and geographies. Headquartered in Woodland Hills, CA, BlackLine is a global company with operations in locations including Pleasanton, New York, London, Paris, Bengaluru, Frankfurt, Tokyo, Singapore, and Sydney.

Leading companies like SiriusXM and Domino’s trust BlackLine to close faster with complete and accurate results.

Why Work With Us

BlackLine is a female-founded company led by Therese Tucker, founder and co-CEO.

BlackLine is a people-focused company offering a collaborative environment, exciting new challenges, opportunities to acquire new skills, and mentoring to help you succeed. We empower our teams to thrive and always seek new and innovative ways to solve problems.

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BlackLine Teams

Team
Product + Tech
About our Teams

BlackLine Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

BlackLine recognizes that the ways we work and the workplace itself has shifted. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.

Typical time on-site: 2 days a week
HQWoodland Hills
Singapore
Bengaluru, Karnataka
Birmingham, GB
Bucharest, RO
Frankfurt am Main, DE
Poland
London, GB
Neuilly-sur-Seine, FR
New York, NY
Pleasanton, CA
Sydney, New South Wales
Japan
Vale of White Horse, GB
Vancouver, British Columbia
Veenendaal, NL
Westport, CT
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