Site Reliability Engineer (SRE)
Organization: Lawrence Berkeley National Laboratory National Energy Research Scientific Computing Center (NERSC)
Position Type: 12 - month contract
Schedule: Onsite | Overnight Shift (12:00 AM – 8:00 AM), 5 Days/Week
Position Overview
Seeking a skilled Site Reliability Engineer (SRE) to support the National Energy Research Scientific Computing Center (NERSC). This role focuses on maintaining the reliability, security, and performance of mission-critical high-performance computing (HPC) systems and data center infrastructure. The SRE will support 24/7 operations through proactive monitoring, incident response, automation, and continuous operational improvements.
Key Responsibilities
- Monitor HPC systems, servers, storage, networks, and data center infrastructure to ensure operational reliability.
- Investigate system alerts, troubleshoot incidents, and coordinate escalations to minimize downtime.
- Develop and maintain automated monitoring, alerting, and incident-response solutions.
- Utilize Linux, scripting, and ServiceNow to streamline operational workflows and improve system performance.
- Collaborate with engineering and operations teams to resolve technical issues and coordinate maintenance activities.
- Maintain accurate incident documentation, service tickets, and operational records.
- Perform routine data center inspections, including environmental monitoring, power, and cooling systems.
Required Qualifications
- Hands-on experience with Linux/Unix environments, command-line tools, and SSH.
- Proficiency in scripting or programming languages such as Python, Bash, Perl, Java, C, or C++.
- Understanding of networking protocols, IT infrastructure, firewalls, and access control lists (ACLs).
- Experience supporting highly available systems, enterprise infrastructure, or large-scale data centers.
- Strong troubleshooting, analytical, communication, and cross-functional collaboration skills.
- Ability to work onsite overnight within a 24/7 operational environment.
Preferred Qualifications
- Experience with Kubernetes, Prometheus, VictoriaMetrics, Alertmanager, or similar monitoring technologies.
- Knowledge of ServiceNow, IT Service Management (ITSM), and incident management best practices.
- Experience developing automation tools, including Agentic AI solutions for operational efficiency and proactive monitoring.
Skills Required
- Hands-on experience with Linux or Unix environments, command-line tools, and SSH
- Proficiency in Python, Bash, Perl, Java, C, or C++
- Understanding of networking protocols, IT infrastructure, firewalls, and access control lists
- Experience supporting highly available systems, enterprise infrastructure, or large-scale data centers
- Strong troubleshooting, analytical, communication, and cross-functional collaboration skills
- Ability to work onsite overnight in a 24/7 operational environment
- Experience with Kubernetes, Prometheus, VictoriaMetrics, Alertmanager, or similar monitoring technologies
- Knowledge of ServiceNow, IT Service Management, and incident management best practices
- Experience developing automation tools, including Agentic AI solutions
What We Do
Bay Systems Consulting, Inc. is a small, woman-owned, SBA-certified HUBZone business providing advanced technology solutions to aerospace, government, cybersecurity, education, and defense organizations. Its services include project management, IT and infrastructure, cybersecurity, and software research and development. The company describes its mission as helping clients achieve mission-critical goals through advanced technology solutions, with customer service and corporate social responsibility among its stated commitments.
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