About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Job Profile:
The Senior Engineer is responsible for monitoring and management of Kaseya Cloud SaaS production environments & internal servers running on Virtual and Hybrid Data Centres like Vmware, AWS, Microsoft Azure and will be working as part of a global engineering team to contribute the following
Responsibilities:
- Support and maintain Kaseya’s globally distributed SaaS infrastructure
- Manage and monitor VMs running in a hybrid virtualization environment (Hyper-V, VMWare, Amazon EC2 and Azure)
- Enhance and support our global infrastructure and Cloud software monitoring solutions
- Effectively communicate and collaborate with R&D, Customer Success, Support and Operations teams
- Resolve hardware, operational, infrastructure, performance and application incidents
- Provide preventative maintenance, troubleshooting and quickly resolve problems to ensure infrastructure and application stability
- Provision new servers as required to anticipate production server capacity requirements
- Participate in weekly maintenance and on-call duties which may require off hours work
Required Experience:
- 1-3 years Windows Administration experience (Active Directory, IIS, Disk management, Windows Patching, Performance) with troubleshooting and administering Linux-based production systems (Ubuntu, RHEL)
- Basic Scripting in PowerShell, bash and python environments is a plus
- Experience in P2V, VMotion and VMware virtual center
- Cloud Infrastructure experience - Amazon Cloud or MS Azure
- Strong fault analysis/determination and problem-solving skills
- Strong interpersonal skills with the ability to work in a distributed team environment.
- Strong organizational skills and ability to multitask.
- Basic computer and network security skills
- Willingness to work in Rotational shifts in a 24/7/365 environment and available for after-hours support
Desired Experience:
- Databases such as MSSQL, MySQL and Postgres
- Container technologies such as Docker
Qualifications:
- Bachelor’s degree in computer science, Information Technology or equivalent work experience
- Relevant Microsoft/Linux Certifications
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Skills Required
- 1-3 years Windows administration experience (Active Directory, IIS, patching, disk management, performance) and Linux production administration (Ubuntu, RHEL)
- Experience with P2V, vMotion and VMware vCenter
- Cloud infrastructure experience (AWS/Amazon Cloud or Microsoft Azure)
- Strong fault analysis, troubleshooting and problem-solving skills
- Strong interpersonal skills; ability to work in a distributed team
- Strong organizational skills and ability to multitask
- Basic computer and network security skills
- Willingness to work rotational shifts in a 24/7/365 environment and provide after-hours support
- Bachelor's degree in Computer Science, Information Technology, or equivalent experience
- Relevant Microsoft/Linux certifications
- Basic scripting in PowerShell, bash, and Python
- Experience with databases (MSSQL, MySQL, Postgres)
- Container technologies such as Docker
Kaseya Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.
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Leave & Time Off Breadth — PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
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Equity Value & Accessibility — Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
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Affordable Benefits — The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.
Kaseya Insights
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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