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As a Lead Software Engineer- SRE at JPMorgan Chase within Commercial & Investment Bank Technology and Digital Investment Banking, you will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems. Much of our support and software development focuses on optimizing existing systems, building infrastructure, and reducing work through automation. You will join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment, you will take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As an SRE, you will be focused on running better production applications and systems.
Job Responsibilities
- Design, code, test, and deliver software to automate manual operational work
- Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents
- Engage with development team throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes
- Identify application patterns and analytics in support of better service level objectives
- Design self-healing and resiliency patterns
- Design automated software and product upgrades, change management, and release management solutions
- Coach or manage teams as applicable
- Participate in the 24x7 support coverage as needed
- Leverage AI-powered tools and platforms to enhance observability, incident response, and operational efficiency
- Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience
- Exposure to tools related to CI/CD, Application Resiliency, and Security
- Exposure to microservice architecture, AWS and Containers
- Exposure to AI tools (copilot, claude code,LLM)and their application in SRE workflows for faster delivery and smarter operations
- Emerging knowledge of software applications and technical processes within a technical discipline, specifically building out cloud native solutions (AWS).
- Working knowledge of infrastructure components (e.g. routers, load balancers, cloud products, container systems, compute, storage, and networks)
- Excellent debugging and trouble shooting skills
- Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
Preferred qualifications, capabilities, and skills
- Financial Services and Commercial Banking experience is a plus
Skills Required
- Formal training or certification on software engineering concepts and 5+ years applied experience
- Exposure to tools related to CI/CD, Application Resiliency, and Security
- Exposure to microservice architecture, AWS and Containers
- Exposure to AI tools (copilot, claude code, LLM) and their application in SRE workflows
- Experience building cloud native solutions (AWS)
- Working knowledge of infrastructure components (routers, load balancers, cloud products, container systems, compute, storage, networks)
- Excellent debugging and troubleshooting skills
- Demonstrated experience leading effective use of approved AI-assisted software development tools with validation standards
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity and secure handling
- Financial Services and Commercial Banking experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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