Site Reliability Engineer (SRE)

BUILD THE NEXT GENERATION OF THE INTERNET

Impossible Cloud is a B2B cloud platform with a focus on becoming the #1 cloud platform in Europe and beyond. It was founded by serial entrepreneurs who have previously built a billion-euro tech company.

Currently, our offering includes cloud object storage similar to AWS S3, and our market success is already being proven by highly promising growth based on our channel-based GTM strategy. While we build a comprehensive suite of cloud products, we are redefining the cloud sector by bridging the gap between decentralized infrastructure (DePIN) and mainstream B2B cloud use cases.

Become part of something bigger: We’re committed to reinventing the internet and pushing technological innovation and business determination to the next level.

YOUR IMPACT

To meet our ambition, we must push distributed systems beyond what people consider possible!As an experienced (Staff / Principal / Lead) Infrastructure Engineer, you will play a critical role in ensuring the reliability and performance of our services.

IN THIS ROLE YOU WILL

• Define and track Service Level Indicators (SLIs) to measure against Service Level Objectives (SLOs). Provide weekly reports on error rates, availability, and SLO compliance.
• Develop and maintain self-hosted observability to collect logs, metrics, and traces, ensuring end-to-end visibility of system performance and availability.
• Build and maintain dashboards and alerts to monitor system functionality, health and performance.
• Participate in on-call rotation, handle incidents and lead post-mortems.
• Assist teams with incident investigation and root cause analysis. Provide mentorship and consultation to other teams to prevent future incidents.
• Analyze and provide input for the scalability of services and core components. Ensure that systems can scale efficiently and handle increasing load.
• Build automation to improve site reliability and performance

YOU COULD BE A GREAT FIT FOR THE ROLE IF YOU HAVE

• Experience with Loki, Grafana, Tempo and Mimir stack for log aggregation, metrics collection, and visualization.
• A proven track record in configuring alerting systems and on-call work.
• Strong foundations in working with Kubernetes and understanding how to operate services in Kubernetes environments.
• Ability to follow and create runbooks for incident management and ensure rapid response to critical issues.
• Generate reports on error rates, SLO compliance, and other key metrics to provide visibility into system health.
• Proactive and analytical approach to problem-solving with a focus on long-term solutions.
• Excellent collaboration skills to work across teams and assist other engineers with root cause analysis and incident resolution.
• Ability to mentor other team members and consult with teams on best practices for reliability and scalability.

WHAT WE OFFER

• Competitive salary coupled with direct engagement in your success through an enticing ESOP and token participation program.

• Ideal company stage with established initial revenue and a distinctive edge in the web3 industry.

• Collaboration with experienced, passionate, and supportive colleagues, leveraging cutting-edge technology.

• Fantastic office situated in a trendy location with access to complimentary healthy brain food and a subsidized premium gym membership. 

• Monthly collaborative meet-up weeks featuring team events.

OUR CULTURE

We are committed to success. We embrace individuals from all backgrounds who share the goal of building a future European cloud champion. We place great importance on in-person collaboration and open communication, and we value working together regularly at our Hamburg headquarters. If you are an innovative thinker with a passion for driving success in decentralised technology and the cloud industry, we invite you to apply.

Join a workplace that values your well-being, fosters a vibrant and collaborative atmosphere, and play a key role in shaping the future of the Cloud.

OUR HIRING PROCESS

1. Application Submission

We encourage you to kickstart your application by submitting your comprehensive LinkedIn profile or CV along with the designated application form.

2. Kickoff Call for Selected Candidates

Successful candidates will be invited to participate in a Kickoff call, where we aim to explore your qualifications, experiences, and expectations.

3. Efficient Interview Process

Our commitment is to complete the hiring process in 2 to 4 additional remote and/or on-site steps, according to the specific role and its seniority level.

We believe in moving swiftly to welcome exceptional talent into our dynamic workplace.