Site Reliability Engineer (L2 Support)

Posted 13 Days Ago
Be an Early Applicant
Malaysia
Mid level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The Role
As a Site Reliability Engineer at Exness, you will analyze metrics from operating systems and applications to enhance performance, facilitate incidents, conduct root cause analysis, and contribute to documentation. You’ll collaborate with a global team to provide users with high availability and superior performance. Familiarity with Linux, programming in Golang, Python, C++, or Java, and experience with various monitoring tools and CI/CD processes is required.
Summary Generated by Built In

With over 2,100 employees of more than 100 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience.

Your role at Exness:

You will join our Reliability team and focus on delivering insights from massive data in real-time. You will help us provide our users with a rich functionality, high availability, and superior performance to help them achieve their missions. To do this, you will need extensive experience and a willingness to bring fresh ideas, demonstrate a unique and informed point of view, and enjoy working with a cross-functional team to develop real-world solutions and create a positive user experience at every interaction.

You will:

  • Analyse metrics, logs from  operating systems, applications and other infrastructure layers to assist in performance tuning and fault-finding
  • Provide correlations between layers, highlight hidden parts, improve observability, and reliability of our systems
  • Escalate issues to product/platform teams, initiate and facilitate firefighting processes, provide issue summary
  • Run blameless postmortems and complete root cause analysis investigations 
  • Contribute to handbooks/run-books, general documentation
  • Contribute to our tools and automation solutions
  • Participate in knowledge sharing, mentoring, providing training material and workshops

What makes you a great fit:

  • Advanced Linux administration experience
  • Basic programming experience in Golang, Python, C++, or Java
  • Solid understanding of TCP/IP network fundamentals, experience in troubleshooting of network issues
  • Experience using Gitlab CI/CD or Terraform (Iac)
  • Experience with Jaeger, Sentry, DataDog, NewRelic, Grafana, and Prometheus
  • Experience with system analysis and troubleshooting
  • Ability to quickly learn new technologies, frameworks, and architectures
  • Strong listening skills and a high level of tolerance
  • Fluency in English
  • Experience working with globally distributed systems or infrastructure would be considered an advantage 
  • Experience with Kubernetes, Docker, Postgres, and Kafka would be considered an advantage 
  • Experience with Rancher, Rancher2, AWS EKS, Alicloud ACS, and Rancher RKE would be considered an advantage 

What we offer along the way:

  • Competitive and attractive compensation
  • Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
  • Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
  • Allowance for sports club memberships or other physical exercise activities
  • Reimbursement for a work laptop, home office equipment, and coworking memberships
  • Generous time off, including 21 days of annual leave and paid sick leave
  • Special ‘Get to know your team’ trips

Your journey after applying:

  1. Interview with a Talent Acquisition Specialist (30 minutes)
  2. Short online English test (for non-native speakers)
  3. Technical interview (1 hour)
  4. Behavioral interview (1 hour)


Sounds like you? Apply.

Please note: We occasionally amend or withdraw Exness jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Exness/Exness Group companies around the world. Exness Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Exness. Anyone who demands such a fee is not an authorized Exness representative and you are strongly advised to refuse any such demand.

At Exness, we're an equal opportunity employer where every individual is valued. No matter your race, color, religion, sex, national origin, sexual orientation, gender identity or disability, we welcome you. As an international fintech company, we embrace the richness of our diverse team, respecting each individual and promoting gender equality for all genders in our workforce.

Top Skills

C++
Go
Java
Python
The Company
Limassol
3,651 Employees
On-site Workplace
Year Founded: 2008

What We Do

Exness Group is a global multi-asset broker that was founded in 2008 with the mission to reshape the online trading industry. We aim to maximize our client's potential when trading the markets by offering better-than-market conditions on currencies, crypto, stocks, indices, metals, and commodities.Our fresh scientific and ethical approach has resonated with traders around the world, and the company has gone from strength to strength, with trading volumes hitting new monthly records in 2023 at $3 trillion from an active client base of 414,502+We think business and act human. Our growing #ExnessFamily has more than 2,000 employees in offices located in Asia and Europe. Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. We are constantly expanding into new markets, and we're looking for a passionate team to help us grow. If you are looking for a new challenge and want to be a part of the future of online trading, please check out our open positions

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