Site Reliability Engineer II

Posted 6 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka
In-Office
Mid level
Information Technology • Software • Travel
The Role
Responsible for operating production systems, building automation tools, managing incidents, and improving system reliability and stability in a cloud environment.
Summary Generated by Built In

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Team Description

SABRE TRAVEL SOLUTIONS IS LOOKING FOR A TALENTED SITE RELIABILITY ENGINEER.

Come and join our team to build, deploy and maintain applications with the goal of continuous deployment and keep up high availability systems using the latest in cloud technologies!

Role and Responsibilities

What will you achieve?

Under general direction operates production systems, designs and builds automation to ensure scalability and efficiency, develop tools and scripts using a variety of technologies required for monitoring, deployment and automation.

  • Work under minimum supervision with few direct instructions.

  • Build, maintain and utilize automation tools with respect to the release management process.

  • Will actively participate in Change, Incident, Problem and Knowledge Management processes as well as on-call support.

  • While working on incidents will be responsible for triage, troubleshooting, diagnose and take actions for production systems.

  • Responsible for designing and implementing improvements to increase stability and uptime in production environments with oversight and support of Integration, Certification and Staging environments following SRE principles.

  • Assist in the technical coordination between service integrators, vendors and partners.

  • Strong attitude towards teamwork, knowledge sharing and documentation.

  • Manage outages and emergency situations with different Business Units and external providers.

  • Responsible for defining, designing and implementing new and updated hardware and software solutions for development and/or production. Propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of systems.

  • Exercise judgement within defined procedures and practices to determine appropriate action.

What's in it for you?

  • Working with a state-of-the-art travel property management system. The sky is the limit when it comes to what you can do.

  • Opportunity to do something that has high impact and game changing in our industry.

  • Be part of one of the world’s largest Travel technology companies.


Qualifications and Education Requirements

Must Have Skills:

  • BS/BA degree in Computer Sciences preferred, or commensurate experience required.

  • Minimum 3 years related experience as a Systems Administrator/DevOps supporting development teams.

  • Linux and Windows skills.

  • Strong understanding of development languages and scripting. Ansible is a plus.

  • Support cloud-based solutions by building and managing infrastructures in AWS and/or GCP. Cloud Formation Scripts and/or Terraform knowledge is a plus.

  • Good understanding of SDLC, patching, releases and software development at scale, CI/CD approaches.

  • Understanding of networking, replication principles, and multi-datacenter operations.

  • A strong focus on business outcomes, performance optimization, cost reduction, simplicity in design.

  • ITSM knowledge desired, ITIL Certifications are a plus.

Nice To Have Skills:

  • 3-5 years of hands-on software engineering experience.

  • Bachelor’s degree in computer science or computer engineering.

  • Solid hands-on experience with framework development and ability to achieve end-to-end automation of workflows.

  • Zabbix/AppDynamics/ELK and/or other monitoring tools knowledge is a plus.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

#LI-Hybrid#LI-SG1

Top Skills

Ansible
Appdynamics
AWS
Cloud Formation
Elk
GCP
Linux
Terraform
Windows
Zabbix
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The Company
HQ: Southlake, TX
8,150 Employees

What We Do

We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.

Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.

Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.

Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.

We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.

Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology.

We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”

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