Play a key role in ensuring system reliability at one of the world's most iconic and largest financial institutions.
As a Site Reliability Engineer II at JPMorgan Chase within the Corporate Technology, Finance Last Mile Reporting team, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you'll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase's business and relevant technologies.
Job responsibilities
- Design, implement & Maintain scalable highly available resilient systems for Banking domain
- Establish and improve SRE best practices including monitoring Alerting, Incident response & Automation
- Collaborate with Development and Business Operation team to enhance System Reliability , performance & Scalability
- Implement DevOps methodology such as CI/CD pipeline, Infrastructure as code & Automated deployments
- Monitor and improve system observability using tools such as Prometheus, Grafana, ELK stack, Dynatrace, Control+M, etc.
- Analyze system failure and conduct Root cause analysis to prevent future incidence
- Optimize system performance and ensure compliance with Banking security and regulatory standards.
- Lead incident management and troubleshooting efforts ensuring minimal service disruption
- Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
- Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
- Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis .Implement and refine error budgets and SLI/SLO/SLA to improve reliability
Required qualifications, capabilities, and skills
- Formal training or certification on site reliability engineering concepts and 2+ years applied experience
- Ability to code in at least one programming language such as Python, Java etc and understanding of SQL and databases such as Oracle, MYSQL etc
- Experience maintaining and working on a Cloud-base infrastructure
- Strong experience with site reliability concepts, principles, and practices
- Exposure observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
- Good knowledge on containers or a common Server OS such as Linux and Windows
- Strong knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, Terraform, Ansible and common networking technologies
- Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers
- Experience Microservice Architecture & Container Orchestration like Kubernetes, Docker-Swarm, etc
- Experience in Databricks data engineering, data warehousing concepts, ETL processes (Job Runs, Data Ingestion and Delta Live Tables, Spark Streaming).
- Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems
Preferred qualifications, capabilities, and skills
- General knowledge of financial services industry
- Strong Problem solving & Analytical skills
- Ability to work in high pressure environments & Manage incidents effectively
- Passion for continuous improvement & Automation
Top Skills
What the Team is Saying
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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Employees engage in a combination of remote and on-site work.
