You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose:
Manages and maintains optimum platform infrastructure performance, reliability, and security using SRE practices, observability tools, manual and automated procedures, documentation, people and processes and continuous delivery(CI/CD) tools, processes, and designs. Implements services to automate monitoring activities and provide critical information to facilitate response and resolution of performance and availability issues and incidents. Deploys standardized and scalable software tools to ensure that systems operate without interruption at optimum performance. Troubleshoots and analyzes service disruptions to determine the root cause of issues and develop solutions for improved reliability.
- Troubleshoot problems with systems and services and facilitate regular deployment of new versions of the systems and their subcomponents
- Builds and maintains observability/monitoring for the application, monitoring key performance indicators, maintaining alerting, and continuously improving visibility.
- Performs periodic system validation and testing, service monitoring, and standing up new services/tools
- Implements strategies that increase system reliability and performance through on-call rotation and process optimization
- Adds necessary manual and automated procedures for improved collaborative response in real-time
- Participates in stress, security, and performance testing
- Troubleshoots issues that come up through support escalation and
- Keeps documentation and runbooks up to date to effectively deal with new incidents that might arise
- Facilitates post incident reviews and document findings for future informed decision making
- Initiates proposals to optimize Software Development Life Cycle (SDLC) to boost service reliability
- Works collaboratively with development teams to investigate and document issues and create solutions to mitigate them
- Performs other duties as assigned
- Complies with all policies and standards
Education/Experience:
A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).
Requires 2 – 4 years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills:
- One or more of the following skills are desired:
- Experience with Linux Operating System; Operating Systems; Unix Operating System; Windows Operating System
- Experience with Other: Experience with observability/monitoring tools such as Splunk, Dynatrace, Elastic, New Relic, Prometheus, Grafana
- Experience with Other: enterprise level CICD Tools such as Ansible, Jenkins, Cloudbees, OpenShift
- Experience with Other: working in public cloud platforms like AWS and Azure
- Experience with Programming Tools
- Experience with Other: building and operating highly scaled applications
- Experience with MongoDB; MySQL; Oracle Database Management System (DBMS); PL SQL; SQL (Programming Language)
- Experience with Other: varying code repositories, auto deployments, branching with tools such as Gitlab, Bitbucket, Subversion
- Experience with Other: IT service management tools such as Service Now, Atlassian, BMC
Soft Skills:
- Intermediate - Seeks to acquire knowledge in area of specialty
- Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
- Intermediate - Ability to work independently
Pay Range: $72,400.00 - $130,100.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Top Skills
What We Do
Centene provides healthcare solutions to individuals across the United States with more than 23 million members nationwide.
