At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.”
We’re looking for a Go Engineer responsible for web application design and development, performance, availability, and reliability. Candidate is responsible to provide consultation and strategic recommendations by quickly assessing and remediating complex platform availability issues. This is an opportunity to work in one of the best technology units to help improve customer experience for American Express digital assets and influence how millions of people interact with their cards, their merchants, and their money.
As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power the digital systems, services, products and platforms that millions of customers around the world depend on. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture to grow your career.
We are also looking for engineers who can leverage AI to improve SRE automation, observability, incident management, and engineering productivity.
Strong in software development and System Design
Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)
Demonstrate increased self-reliance to achieve team goals
Participate in code reviews and automated testing
Debug basic software components and identify code defects for remediation
Enable the deployment, support, and monitoring of software across test, integration, and production environments
Automate deployments in test or production environments
Automatically scale applications based on demand projections
Leverage AI and automation to improve SRE workflows, troubleshooting, and engineering productivity.
Serving as a core member of an agile team that drives user story analysis and develops responsive web applications
Performing hands-on software development, typically spending 50-60% of time actually writing code and unit tests, doing proof of concepts, conducting code reviews, and testing
Performing ongoing refactoring of code, utilizing visualization and other techniques to fast track concepts, and delivering continuous improvement
Developing deep understanding of integrations with other systems and platforms within the supported domains
Manage your own time, and work well both independently and as part of a team
Mentoring team members
Work closely with product managers to implement versatile solutions to tricky web development problems
Work with Product Owners to define requirements for new features and plan increments of work
Drive automation and ensure automated test scripts are completed for new features
Perform all aspects of software development for assigned applications, including developing prototypes, writing new code and creating API's
Implement observability and resiliency using best practices
Demonstrate a passion for continuous learning and willingness to adopt new technologies
Good attitude, communication, willingness to learn and collaborate
Bring a culture of innovation, ideas, and continuous improvement
Challenging status quo, demonstrate risk taking, and implement creative ideas
Explore and develop AI-enabled solutions for SRE use cases, including observability, incident analysis, troubleshooting, and operational automation.
Use AI-assisted engineering tools to improve code quality, testing, and development efficiency.
BS degree in Computer Science, Computer Engineering, other technical discipline, or equivalent 5+ years of work experience
3+ yrs experience in writing Go applications and building REST APIs
Able to demonstrate strong web fundamentals & knowledge of DOM
Practical experience on implementation various system integration solutions, such as, APIs and Data integration layers (Batch & Real-Time);
Experience in design and developing mission critical highly available enterprise applications and Go applications performance tuning
Experience with Continuous Integration and Continuous Delivery environment and platforms, especially GIT, Maven and Jenkins
5+ yrs working in a Software Development practices, Agile/SCRUM, SAFe Agile, Pair Programming
Proven experience building scalable web application
Good communication skills - able to explain concepts to product managers and business partners in ways that are meaningful to them
Hands on experience with relational and NoSQL databases such as DB2, Redis, Postgres, Couchbase etc.
Research latest technology, concepts, conceptualize solution and develop proof of concept that will improve resiliency and performance of the applications
Design and implement innovative solution/framework that will improve software engineering velocity, infrastructure resiliency and security, and data availability
Strong interpersonal communication skills and the ability to work well in a diverse team-focused environment
Knowledge on observability (logging/monitoring/alerting/tracing) tools
Familiarity with Generative AI, AI-assisted development tools, and their potential applications in SRE automation and observability.
Willingness to learn and apply emerging AI technologies to improve engineering productivity and platform reliability.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
- Bachelor's degree in Computer Science, Computer Engineering, another technical discipline, or equivalent experience
- At least 3 years of experience writing Go applications and building REST APIs
- Strong web fundamentals and knowledge of the DOM
- Experience implementing API and data integration solutions, including batch and real-time integrations
- Experience designing and developing mission-critical, highly available enterprise applications
- Experience tuning the performance of Go applications
- Experience with continuous integration and continuous delivery environments and platforms
- Experience with Git, Maven, and Jenkins
- At least 5 years of software development experience
- Experience with Agile, Scrum, SAFe Agile, or pair programming
- Experience building scalable web applications
- Hands-on experience with relational and NoSQL databases such as DB2, Redis, PostgreSQL, or Couchbase
- Knowledge of observability tools and practices, including logging, monitoring, alerting, and tracing
- Strong interpersonal and communication skills
- Familiarity with generative AI and AI-assisted development tools
- Willingness to apply emerging AI technologies to improve engineering productivity and platform reliability
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Fair & Transparent Compensation — Pay is considered generally solid for many, with frequent mentions of good compensation alongside strong benefits. Overall sentiment points to many employees feeling adequately paid even if it is not viewed as top-of-market.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
