As a Site Reliability Engineer II at JPMorgan Chase within the Commercial & Investment Bank- Payments Technology team, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you’ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase’s business and relevant technologies.
Job responsibilities
- Executes small to medium projects independently with initial direction and graduates to designing and delivering projects independently
- Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
- Uses enterprise-authorized AI capabilities within the work environment to speed up incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
- Participates in triaging, examining, diagnosing, and resolving incidents and works with others to solve problems at their root
- Recognizes toil within the role and proactively works towards eliminating it through systems engineering or updating application code
- Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
- Applies enterprise-authorized AI capabilities within the work environment to identify recurring toil and reliability risks from operational signals, prioritizing reuse-first improvements and measurable SLO outcomes.
- Formal training or certification on software engineering concepts and 2+ years applied experience ( NAMR/APAC – India/ LATAM/ Hong Kong)
- Ability to code in at least one programming language
- Working knowledge of using enterprise-authorized AI capabilities within the work environment to support SRE workflows (e.g., troubleshooting support and runbook drafting) with strong validation habits and awareness of data sensitivity.
- Ability to assess AI-assisted operational recommendations for correctness and risk, and apply appropriate controls to maintain resiliency, security, and auditability.
- Experience maintaining a cloud-based infrastructure
- Familiar with site reliability concepts, principles, and practices
- Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection
- Familiarity with containers or a common server OS such as Linux and Windows
- Emerging knowledge of continuous integration and continuous delivery practices and related tooling
- Java developer experience in enterprise application development
- Strong experience in SDLC delivery in Agile methodologies
- At least two years experience in Java 17+
- Experience developing microservices, packaged into AWS Elastic Kubernetes Service and/or Elastic Container Service, and deployed to EC2 instances
- Experience writing Terraform scripts and deploying in AWS production environment
- Experience in at least one relational database management system (preferably Oracle or PostgreSQL)
Skills Required
- Formal training or certification in software engineering concepts
- At least 2 years of applied software engineering experience
- Ability to code in at least one programming language
- Experience using enterprise-authorized AI capabilities for SRE workflows
- Ability to assess AI-assisted operational recommendations for correctness and risk
- Experience maintaining cloud-based infrastructure
- Knowledge of site reliability concepts, principles, and practices
- Knowledge of observability, monitoring, SLO alerting, and telemetry collection
- Familiarity with containers or Linux and Windows server operating systems
- Emerging knowledge of CI/CD practices and tooling
- Java enterprise application development experience
- Strong SDLC delivery experience using Agile methodologies
- At least 2 years of Java 17 or later experience
- Experience developing microservices deployed through AWS EKS or ECS to EC2
- Experience writing Terraform scripts and deploying to AWS production environments
- Experience with a relational database management system, preferably Oracle or PostgreSQL
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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