Site Manager

Job Summary: 

Manage daily operations and administrative responsibilities at an assigned Services location. Coordinate employees, customer requirements, safe workflows, inventory controls and operating results for the site’s approved reusable-asset, warehouse or other supply chain services.

Job Details

• Department: Site Operations
• Location: Dallas, TX (UAC site)
• Reports To: Regional Manager
• Employment Type: Regular Full-Time
• FLSA Status: Salaried Exempt
• Schedule: Day; hours vary by assignment
• Travel: As required by assigned duties
• Pay: $85,000 to $85,00 annual, paid biweekly

Essential Functions

• Train and develop onsite personnel in approved procedures and the site’s operating expectations.
• Coordinate daily labor coverage, priorities and workflow to support quality and service commitments.
• Monitor productivity, quality, safety and equipment performance and act on identified problems.
• Maintain customer relationships and coordinate timely responses to operating concerns.
• Investigate site issues, develop practical corrective actions and escalate matters outside assigned authority.
• Review operating and administrative reports, communicate variances and follow agreed actions.
• Notify regional or functional leadership of material labor, safety, security, customer and employee-relations concerns.
• Partner with HR and Risk to administer company policies fairly and consistently.
• Conduct assigned compliance, site and inventory audits and document corrective actions.
• Occasionally handle and move pallets during site or inventory audits and approved operational support, using trained handling methods and appropriate mechanical or team assistance.

Qualifications

• Education: Bachelor’s degree preferred.
• Experience: At least one year of operations management experience.
• Computer Skills: Proficiency with Microsoft Office and the company systems used for site, inventory, labor and performance reporting.
• Certifications & Licenses: A valid driver’s license is required only for essential assigned driving duties when the requirement is lawful for the position. Complete applicable site and equipment training before undertaking restricted tasks.

Key Competencies

• Team development and communication
• Operational judgment and problem solving
• Customer service
• Inventory and record accuracy
• Safety awareness and consistent policy application

Other Requirements

• Communicate with employees and customers, maintain confidential records and comply with site access and safety rules.
• Equipment operation is limited to trained and authorized personnel.
• Meet the safety, quality, accuracy, service, productivity and documentation standards established for the assigned site, customer and work process.

Benefits

Pay and Time Off

• Biweekly pay, on time, every pay period
• Daily Pay option, so you can access your earnings before payday
• Paid Time Off (PTO)

Health Coverage

• Medical: three plan options through Blue Cross Blue Shield, with weekly premiums starting at $28.75
• Health Savings Account with company contributions up to $750 annually
• Prescription drug coverage with copays starting at $10 for generics
• Dental: MetLife plans starting at $5.76 per week, with 100% preventive care coverage
• Vision: $10 eye exams and a $150 frame allowance through Superior Vision by MetLife, starting at $1.46 per week
• Flexible benefit options so you can build a plan that fits your budget

Retirement and Financial Support

• 401(k) with up to a 4% employer match, eligible the first of the month after 90 days
• Access to a Financial Wellness Consultant
• Employee Assistance Program offering free, confidential support for work stress, grief, legal and financial questions, and more

Additional Perks

• MetLife Legal and Identity Theft Services
• Pet insurance through ASPCA
• LifeMart employee discounts on everyday purchases plus travel, electronics, and entertainment
• Dell Employee Purchase Program discounts for personal use

Physical Demands & Work Environment

• Use a computer and review site records, with periods of stationary work and communication.
• Move through warehouse, production and yard areas for operational oversight and audits.
• Site work can involve moving equipment, industrial noise and varying temperatures; follow pedestrian routes and required PPE practices.
• Occasionally handle and move pallets during audits or approved site support, using appropriate mechanical or team assistance; perform essential functions with or without reasonable accommodation.

The Company considers reasonable accommodations as required by applicable law. Actual duties, work conditions and site-specific demands guide an individualized assessment.

Equal Employment Opportunity

• The Company is an equal opportunity employer. We prohibit discrimination and harassment based on race (including hair texture and protective hairstyles), color, religion or creed, national origin, ancestry or caste, sex or gender (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender identity or expression, age, physical or mental disability, medical condition, genetic information, marital or familial status, family responsibilities, reproductive health decisions, citizenship or immigration status where protected by law, military or veteran status, or any other characteristic protected by applicable law. This includes actual or perceived characteristics, association with a protected person, and combinations of characteristics. We prohibit retaliation for requesting accommodation, raising concerns, participating in an investigation, or otherwise exercising protected rights.

Reasonable Accommodation

• The Company provides reasonable accommodations for disability, sincerely held religious beliefs, practices or observances, and known limitations related to pregnancy, childbirth, breastfeeding/lactation or related medical conditions, as required by applicable law. Contact Human Resources or a manager to request an accommodation. Requests may be oral or written; no particular form or wording is required. We engage in a timely, good-faith interactive process when a need is raised or otherwise becomes known. Decisions consider the individual circumstances and applicable legal standard; requesting or using an accommodation will not result in retaliation.

Job Description Disclaimer

• This job description is not a contract of employment. It summarizes the position’s principal duties and qualifications and is not an exhaustive list. Site, customer, equipment, schedules, reporting relationships and operating standards may vary by assignment. Duties may change consistent with applicable law, required accommodations and governing agreements. This document does not change the employment relationship or override law, a collective bargaining agreement or an authorized written employment agreement. The Company means the legal entity identified as the employer in the applicable offer or employment records; a PLA brand or business-unit label does not change that entity.