Site Manager

We are seeking an experienced Site Manager to lead our growing HVAC, Plumbing, and Electrical operation throughout the Greater Duluth area. This role is responsible for overseeing the day-to-day performance of the business, developing high-performing teams, driving operational excellence, and helping execute the market's growth strategy.

Reporting directly to the General Manager, the Site Manager will work closely with market leadership, including the Market Area President, to support the continued expansion of our residential service presence across the Greater Duluth market. This is an excellent opportunity for a proven leader who thrives in a fast-paced environment and enjoys building teams, improving processes, and driving results.

While home services experience is preferred, we are open to leaders from other field-based service industries who have demonstrated success leading teams, managing P&L, operations, and delivering strong business outcomes.

• Provide leadership and oversight for the daily operations of the HVAC, Plumbing, and Electrical business
• Lead, coach, and develop department leaders and frontline team members to drive accountability, engagement, and performance
• Partner with the General Manager to execute operational and growth initiatives across the market
• Work closely with the Market Area President and leadership team to support long-term market expansion strategies
• Drive performance across key operational metrics including revenue, profitability, productivity, customer satisfaction, and employee retention
• Support budgeting, cost management, workforce planning, and resource allocation efforts
• Monitor business performance and identify opportunities to improve operational efficiency and profitability
• Foster a culture focused on safety, customer service, accountability, and continuous improvement
• Support recruiting, onboarding, and talent development initiatives to build a strong leadership pipeline
• Partner with department leaders to resolve operational challenges and remove barriers to success
• Ensure compliance with company policies, procedures, and safety standards
• Serve as a key leader within the organization and help drive execution of the company's strategic objectives

• 5+ years of leadership experience overseeing operations, field teams or service organizations
• Proven ability to lead large teams and develop high-performing leaders
• Strong operational and business acumen with experience driving performance and accountability
• Experience managing key business metrics and making data-driven decisions
• Ability to effectively influence, coach, and motivate teams at all levels of the organization
• Strong communication, problem-solving, and decision-making skills
• Experience leading through growth, change, and organizational development initiatives
• Customer-focused mindset with a commitment to delivering exceptional service
• Ability to balance strategic thinking with hands-on operational leadership
• Valid driver's license and acceptable driving record

• Home services industry experience, including HVAC, Plumbing, Electrical, Construction, Restoration, or other field-service environments
• Experience supporting P&L performance, budgeting, and cost management initiatives
• Multi-location or multi-department leadership experience
• ServiceTitan or similar field service software experience
• Proven track record of improving operational performance and scaling teams
• Experience partnering closely with executive leadership on growth initiatives

• $100,000-$120,000 base salary + performance-based bonus 
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Leadership development and career advancement opportunities
• Opportunity to play a key role in a rapidly growing market

This is more than a traditional operations role. As Site Manager, you'll help shape the future of our Greater Duluth market while partnering closely with both the General Manager and Market Area President to expand our HVAC, Plumbing, and Electrical presence. We're looking for a strong people leader who can build teams, drive accountability, and create a culture that delivers exceptional results for employees and customers alike.

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace for all employees and applicants.