The Role
Leads a 10-person sales and operations team at a metals distribution site. Responsibilities include sales and operational planning, customer and competitor management, profitable pricing, customer service, purchasing, inventory control, warehouse efficiency, order accuracy, staff performance, continuous improvement, and workplace health and safety compliance.
Summary Generated by Built In
Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.
What you will be responsible for:
- Lead and develop a team of 10 across Sales and Operations, aligned with Vulcan's culture and values
- Be visible and approachable, demonstrating leadership and interacting with team members
- Ensure individual roles, duties, responsibilities, objectives and performance against objectives are clearly communicated
- Leads sales and operational planning and implementation
- To develop, maintain and grow our customer base with significant face to face customer interactions
- Meeting assigned targets for profitable pricing sales and strategic objectives
- Monitor and understand competitors’ sales and strategies, and campaigns
- Provide and promote a high level of customer service to all Vulcan accounts
- Responsible for all day-to-day operational functions
- Responsible for purchasing and stock control / inventory system
- Ensure the warehouse is efficient
- Orders picked accurately, safely & quickly
- Ensure the Vulcan site is a healthy and safe work site and complies with all relevant health and safety regulations.
Requirements
- Experience in a leadership role, ideally within the industrial sector.
- Previous experience with full P&L management advantageous
- Driving a high-performance culture of continuous improvement
- Proven ability to manage and grow teams, while exceeding key performance indicators (KPIs).
- Strong customer service, communication, and relationship management skills.
Benefits
- Be part of a high-performing, growth-focused company.
- Lead a dedicated and skilled team in an inclusive workplace.
- Competitive salary package with opportunities for personal and professional development.
- Professional but relaxed company culture
- Generous parental leave policy
- Employee Assistance Programme
At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.
Skills Required
- Experience in a leadership role, ideally within the industrial sector
- Previous experience with full P&L management
- Ability to drive a high-performance culture of continuous improvement
- Proven ability to manage and grow teams while exceeding key performance indicators
- Strong customer service, communication, and relationship management skills
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The Company
What We Do
Vulcan Industries specializes in the design, engineering, and manufacturing of custom retail fixtures and displays for major retailers and consumer packaged goods companies.
