Site Leader, MS
Ricoh is currently looking for career-oriented individual to supervise the day-to-day operations and staff of specified location. The Assistant Manager may run shifts or site solo. Functions as a document specialist or other operations worker the majority of the time. This position is trained to handle hiring, firing and job performance responsibilities and will conduct these activities as needed. Also, will be able to complete month-end management reports in the absence of the Site Manager.
RESPONSIBLILTIES
- Responsible for effective implementation and management of Ricoh Service Excellence
- Handles formal contact with the customer on a daily basis
- Provides training on workflow and machine operations
- Ensures payroll accuracy by overseeing and correcting all time clock punches
- Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies
- Ensures the quality of operations for shift by assisting in the achievement of goals
- Meets quality and deadline standards by the effective use of job scheduling practices
- Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work
- Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department
- Completes site reports and other paperwork as necessary
QUALIFICATIONS
EDUCATION & EXPERIENCE:
- High School Diploma or equivalent work experience
- Minimum 3-5 years of experience working in a mail room or copy centre
- Require experience in use of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators and related equipment
SKILLS:
- Excellent interpersonal skills with the ability to quickly develop business relationships
- Strong self-motivation to drive results
- Excellent communication skills both verbal and written
- Effective use of Microsoft Office
- Ability to lift 30+lbs. as necessary
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Select the medical, dental, life, and disability insurance coverage that fits your needs.
- Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
Skills Required
- High school diploma or equivalent work experience
- 3-5 years of experience working in a mailroom or copy center
- Experience using shrink-wrap equipment
- Experience using a paper cutter
- Experience using a hole driller
- Experience using bindery equipment
- Experience using a jogger
- Experience using a tape machine
- Experience using an electric stapler
- Experience using scales and collators
- Excellent interpersonal skills and ability to develop business relationships
- Strong self-motivation to drive results
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office
- Ability to lift 30 or more pounds as necessary
Ricoh Global Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh Global Services and has not been reviewed or approved by Ricoh Global Services.
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Healthcare Strength — Benefits are positioned as comprehensive, with medical, dental, and vision coverage plus life and disability protection as core components. Multiple plan choices are described, suggesting employees can tailor coverage to their needs.
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Retirement Support — Retirement benefits are a recurring strength, highlighted by a 401(k) program with company matching (described as 50% on the first 6% of base salary). Additional references to regular bonuses and contributions to retirement further reinforce the perceived value of the retirement offering.
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Leave & Time Off Breadth — Time-off benefits are described as a meaningful part of the total rewards package, including vacation, sick days, holidays, and PTO structures. Extra options such as purchasing additional vacation are also described, increasing perceived flexibility in time off.
Ricoh Global Services Insights
What We Do
Digital transformation is crucial for a business but complex to deliver. It’s so complicated that no single company can be expected to provide everything required to achieve success; but one company can ensure everything gets delivered. That’s why Ricoh works with best in class delivery partners to support us through the process of transforming your business into a digital business. As well as our partners, we offer access to our seventeen thousand engineers. They’re on the ground, around the world, ready and able to manage the complexity of transformation. Digital transformation moves so quickly, that you could redefine it on a daily basis. Ricoh provides the people, processes and technology to help your business evolve and embrace new ways of working.
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