At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.
As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.
Site Engagement Manager
Field Based | Global Clinical Trials
We are looking for an experienced Site Engagement Manager to support the delivery of the client’s global clinical trials by building strong, productive relationships with investigative sites and clinical research professionals.
You will develop and execute site engagement strategies across the study lifecycle, partnering with investigators, study teams and external organisations to improve site performance, address enrolment challenges and support timely trial delivery.
Key Responsibilities
- Develop and implement site engagement plans and strategies.
- Build strong relationships with investigators, site staff and institutions.
- Identify and develop high-performing investigative sites.
- Support sites in overcoming patient recruitment and enrolment barriers.
- Act as a key point of contact and escalation for sites.
- Partner with global study teams, internal stakeholders and third-party vendors.
- Develop relationships with high-performing sites and Key Opinion Leaders.
- Share site insights and best practices across global teams.
- Support investigator training and relevant therapeutic/industry meetings.
What You’ll Need
- 5+ years’ pharmaceutical, biotechnology and/or CRO experience.
- Experience in site engagement or another investigator-facing role, such as CRA, Clinical Project Manager, Study Manager/Director or Study Coordinator.
- Strong knowledge of GCP and the clinical regulatory environment.
- Good understanding of clinical trial protocols, site operations and patient recruitment.
- Excellent communication, stakeholder-management and relationship-building skills.
- Experience working in international, cross-functional and matrix environments.
- A proactive, solutions-focused and continuous improvement mindset.
- Be able to travel to UK hospital sites to conduct responsibilities of the role.
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- 5+ years of experience in pharmaceutical, biotechnology, and/or CRO environments
- Experience in site engagement or an investigator-facing role such as CRA, Clinical Project Manager, Study Manager, Study Director, or Study Coordinator
- Strong knowledge of Good Clinical Practice and the clinical regulatory environment
- Understanding of clinical trial protocols, site operations, and patient recruitment
- Excellent communication, stakeholder management, and relationship-building skills
- Experience working in international, cross-functional, and matrix environments
- Ability to travel to UK hospital sites
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
