On-Site Coordinator

Posted 15 Days Ago
Be an Early Applicant
Dallas, TX
Mid level
Software • Analytics • PropTech
The Role
The On-Site Coordinator will serve as the primary point of contact at construction sites, managing customer relationships, addressing inquiries, and promoting EquipmentShare's services. Responsibilities include developing new sales strategies and ensuring customer satisfaction through effective communication and support.
Summary Generated by Built In

EquipmentShare is Hiring an On-Site Coordinator

EquipmentShare is immediately hiring an On-Site Coordinator for our facility in Dallas, TX. This position is considered the one centralized on-site point of contact at large construction projects for
internal and external customers. This role is critical in facilitating our company’s mission to help customers make substantial increases in productivity and safety.

 

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)

Why We’re a Better Place to Work

  • Competitive salary

  • Medical, Dental and Vision benefits coverage for full-time employees

  • Generous paid time off (PTO) plus company paid holidays

  • 401(k) and company match

  • Annual tool and boot reimbursements for those in applicable jobs

  • Fitness Membership stipends plus seasonal and year round wellness challenges

  • Company sponsored events (annual family gatherings, food truck nights and more). Monthly family dinner nights

  • Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year

  • Opportunities for career advancement and professional development

  • Access to industry leading diagnostic tools

Duties/Responsibilities:

  • Expand our on-site presence by building relationships with on-site contractors and construction
    company principals. Educate our customers about the numerous ways EquipmentShare can help
    save them money, make more money, and operate more efficiently.
  • Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied
    with the level of service and support they are receiving from EquipmentShare. Keep them
    up-to-date about new or additional ways in which EquipmentShare can help improve their
    business.
  •  Promptly respond to and resolve customer inquiries, requests, complaints or other
    communications related to equipment availability, reliability, delivery, billing, and technology.
  • Develop new sales strategies and techniques to increase our market share and improve our
    customer experience.
  •  Willingness to travel and/or relocate for temporary assignments based on large construction
    project schedules.

Required Skills/Abilities:

  • You’re a great listener and care about solving your customer’s problems.
  • You’re energized by building, nurturing and maintaining relationships with customers throughout
    every step of the rental process.
  •  You have strong interpersonal and problem-solving skills.
  • You can adapt to the fast pace of a growing company and stay continuously educated on the
    latest EquipmentShare products and services.

Education and Experience:

  • 3–4 years of inside or outside sales experience (equipment sales experience is a plus)

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • May require occasional work outside to help internal and external customers

EquipmentShare is an EOE M/F/D/V

The Company
Kansas City, MO
0 Employees
On-site Workplace
Year Founded: 2014

What We Do

EquipmentShare is a nationwide equipment and digital solutions company serving the construction industry. We’re on a mission to give contractors and construction companies build with control thanks to our T3 technology platform and equipment rental, retail and service solutions.

We’re more than an equipment rental company. We share cloud-connected technology and equipment solutions that simplify construction work.

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