On-Site Cold Store Supervisor

Position Title:On-Site Cold Store Supervisor
Position Type: Regular - Full-Time
Requisition ID: 39473
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role.
We are seeking an experienced and driven Cold Store Supervisor to lead our Ballarat Cold Store operations. In this key leadership position, you will oversee daily operations, champion our safety culture, manage inventory accuracy, and nurture team development and performance. You will play a strategic part in optimizing our cold store efficiency and ensuring quality and compliance. Reporting to the Cold Stores & Inventory Manager - Australia, you will collaborate with stakeholders across the site to drive continuous improvement.
This is an AM Supervisor position. The standard working hours for this role are 6:30 am to 2:30 pm, Monday to Friday. Some flexibility and availability outside of these hours may be required to support operational needs and act as a point of contact for escalations.
What you'll be doing.

• Lead and promote a safety-first culture in alignment with company policies and legislative requirements (HACCP & ISO).
• Oversee Cold Store staff and contractors; coach and guide team members for optimal performance.
• Manage labor usage, attendance, annual stock takes, weekly payroll activities, and compliance with Good Manufacturing Practices (GMP).
• Drive inventory accuracy through regular cyclic counts and annual reconciliation.
• Maintain Cold Store forklift fleet and monitor performance against KPIs.
• Support training, induction, and ongoing competency assessments for all Cold Store employees.
• Foster strong relationships with internal stakeholders (HR, Distribution, Production, Quality) and external logistics partners.
• Monitor, report on, and improve operational metrics, including site expenditure and budgeting.
• Act as the primary operational contact during and outside business hours for escalated matters.
• Lead and participate in site continuous improvement projects.

What you'll need to be successful.

• Minimum 3 years' experience in a similar supervisory role in the Frozen Food or FMCG sectors.

• Experience in temperature controlled (frozen preferred) warehousing environment highly regarded.

• In-depth knowledge of Chain of Responsibility legislation and HACCP/Food Safety standards.
• Experience with SAP systems and strong analytical, organizational, and planning skills.
• Demonstrated background in team leadership and people development.
• High attention to detail and commitment to quality, safety, and continuous improvement.
• Excellent communication and problem-solving abilities, with a focus on building effective partnerships.
• Qualifications in Leadership, Management, Supply Chain or Warehousing highly regarded .
• Valid driver's licence.

About the team.
You'll be part of our dedicated Cold Store Operations team at the Ballarat site, reporting to the 3PL and Cold Store Manager - Australia. In this leadership role, you will guide the Ballarat Cold Store Team and work closely with the broader Supply Chain Operations group. Collaboration is at the core of our approach, with regular engagement across inventory, logistics, and other key supply chain functions to deliver safe, efficient, and high-performing cold store operations.
About McCain.
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles.
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience.
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. You can understand how your personal information is being handled here .
Job Family: Supply Chain & Logistics
Location(s): AU - Australia : Victoria : Ballarat
Company: McCain Foods (Aust) Pty.