The Application Engineer sees it all—design, manufacturing, installation and operation of our pumps and seals at our customers’ sites in the oil and chemical industries. In this challenging position the Application Engineer (AE) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The AE is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facility in Texas City, TX and at our repair center in Pasadena, TX.
This position is located in Texas City TX Monday-Thursday. You will be in Pasadena TX on Fridays.
Roles & Responsibilities:
- Communicate the needs of customers to Flowserve and be the customers’ primary source of information regarding design, application, installation, operation, and maintenance of our centrifugal and liquid ring vacuum pumps, and mechanical seals.
- Act as liaison between customers and Flowserve’s sales engineers, reliability engineers, customer service, and manufacturing.
- Troubleshoot technical problems at our customers’ sites and in-house at our Flowserve Quick Response Repair Center.
- Complete projects requiring both hands-on and mathematical approaches such as failure analysis reports, product performance reports, etc.
- Evaluate reports and data to support recommendations for improvement, replacement, or repair of equipment.
- Present clear verbal and written technical explanations to customers, tailoring content, and style to the audience.
- Implement and administer the mechanical seal standardization and customer specification process.
- Help organize and ensure monthly “Bad Actor” meetings to maintain visibility on equipment performance.
- Provide technical guidance about successful installation and operation of our products, ensuring that standardized installation procedures are followed.
- Maintain data regarding customers’ equipment and parts inventories, responding with appropriate actions regarding inventory reduction and consolidation.
- Maintain data in engineering systems; process engineering change notices; submit corrective action reports; and maintain current, accurate, organized files.
- Help conduct technical training as needed for our customers.
Education & Experience Required:
- 1-2 years working in a plant or Manufacturing environment.
- 1 year of mentoring or some type of management
- BS Mechanical Engineering, or equivalent technical degree required.
- All levels of experience will be considered, including new grads and mid-career. In-plant operations experience highly desired.
- Knowledge of the design, materials, and operational requirements of mechanical seals and rotating equipment, especially centrifugal and liquid ring vacuum pumps, required.
- Must have a strong customer focus and project a positive corporate image.
- Must be a team player, able to problem-solve and work with constructively with customers and co-workers.
- Good organizational skills, able to establish priorities and work to specific deadlines.
- Excellent verbal and written communication skills.
- Computer literate and savvy.
- Local travel using personal vehicle, and some overnight travel required.
- Some physical activity required (e.g., walking large customer sites, and ascending/descending ladders and staircases in multi-story facilities).
- May be required to meet certain medical and physical requirements to perform duties on customer operating facilities.
- Must have and maintain credentials to allow associates to obtain badging access to customer sites including but not limited to Transportation Workers Identification Card (TWIC), background check and drug screen, driver’s license, and safety training requirements.
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!
Flowserve Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flowserve Corporation and has not been reviewed or approved by Flowserve Corporation.
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Retirement Support — Retirement programs are described as strengthened with an enhanced 401(k) match, added employer contributions, and a shorter vesting schedule following recent plan changes. Feedback suggests this compares well with large‑company norms and is a notable part of total rewards.
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Healthcare Strength — Core medical, dental, and vision coverage with HSA/FSA options is described as solid, complemented by life/disability insurance and an EAP. Feedback suggests overall health benefits are comprehensive for a large industrial employer.
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Equity Value & Accessibility — An employee stock purchase plan with a company match makes equity participation accessible and financially attractive. Feedback suggests this feature stands out versus typical offerings and adds meaningful value.
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What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.
