On-Site Application Engineer

Posted 12 Days Ago
Be an Early Applicant
Baton Rouge, LA, USA
In-Office
Mid level
Other • Automation • Manufacturing
The Role
Coordinate and manage service contract activities, including order tracking, scheduling, and customer communication. Develop sales tools and reports, ensure customer satisfaction, maintain technical guidelines, safeguard assets, and support a safe, organized work environment while reporting to the Manager of Business Development.
Summary Generated by Built In

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Meet and/or exceed the mutually agreed goals for success with Service.  Details will be specific to each Service Contract.
  • Responsible for coordination of Service Contract activities including follow up of order entry, order tracking and scheduling, review layouts, drawings and is the primary contact for updates and information flow that occurs in an accurate and timely manner for Service Contract orders.
  • Assist in developing in maintaining sales tools including surveys, reference lists, status updates, presentations, standard proposals, and technical guidelines.
  • Maintain sufficient data and report information as requested by the Manager of Business Development.
  • Ensure customer satisfaction.
  • Managing the functions within the defined areas of responsibility in an effective and efficient manner.
  • Effectively managing and safeguarding corporate assets under the individual's responsibility.
  • Ensuring a safe and clean work environment.

Qualifications:

  • Bachelor’s degree in mechanical engineering (4 years) from an accredited institution or equivalent industry experience

  • 2 - 5 years’ experience in business with 3 years directly in a related field.

  • Excellent communication/interpersonal skills and strong organizational skills.

  • Strong self-motivation, willingness to learn and work ethics with a customer focus.

  • Adequate systems knowledge to function effectively.

  • Demonstrated analytical capabilities sufficient to be an effective problem solver.

  • Demonstrated inter-personal skills to be an effective team member.

  • IBM compatible personal computer skills -

  • Proficiency in Microsoft Office including Word, Excel and Outlook.  Experience with Access is a plus.

  • Excellent communication/interpersonal skills and strong organizational skills.

  • Strong self-motivation, willingness to learn and work ethics with a customer focus.

  • Adequate systems knowledge to function effectively.

  • Demonstrated analytical capabilities sufficient to be an effective problem solver.

  • Demonstrated inter-personal skills to be effective team member

‎ ‎

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

EagleBurgmann Industries LP

Skills Required

  • Bachelor's degree in Mechanical Engineering or equivalent industry experience
  • 2-5 years' business experience with 3 years in a related field
  • Excellent communication and interpersonal skills
  • Strong organizational skills
  • Strong self-motivation, willingness to learn, and customer focus
  • Adequate systems knowledge to function effectively
  • Demonstrated analytical and problem-solving capabilities
  • Demonstrated teamwork and interpersonal skills
  • IBM compatible personal computer skills
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Experience with Microsoft Access

Freudenberg Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Freudenberg Group and has not been reviewed or approved by Freudenberg Group.

  • Healthcare Strength Healthcare is considered strong at many U.S. sites, with low‑cost options, HSA contributions, and on‑site clinics in some locations.
  • Retirement Support A 401(k) with company match is standard across U.S. entities, though exact match mechanics differ by business group and year.
  • Leave & Time Off Breadth Paid time off is often described as good, with some locations offering generous holiday schedules.

Freudenberg Group Insights

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The Company
HQ: Weinheim
17,448 Employees

What We Do

Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with its partners, customers and research institutions, the Freudenberg Group develops leading-edge technologies and excellent products and services for about 40 markets and for thousands of applications: seals, vibration control components, technical textiles, filters, specialty chemicals, medical products and the most modern cleaning products. Strength of innovation, strong customer orientation, diversity, and team spirit are the cornerstones of the Group. The 170-year-old company holds strong to its core values: a commitment to excellence, reliability and pro-active, responsible action. In 2022, the Freudenberg Group employed more than 51,000 people in some 60 countries worldwide and generated sales of more than €11.7 billion. Learn more about us and visit our digital home at freudenberg.com and read the stories that make us Freudenberg.​ Visit and follow us at www.freudenberg.com https://www.instagram.com/freudenberg.group/ www.youtube.com/FreudenbergGroup www.facebook.com/freudenberggroup *** Netiquette *** We look forward to receiving your comments and posts. On behalf of all users, we ask for constructive contributions, mutual respect, courtesy and tolerance. All contributions will be checked and we reserve the right to delete contributions. This applies in particular to unlawful content, incorrect statements, advertising for third parties, spam or slander. In addition, we reserve the right to remove comments that are otherwise inappropriate or incorrect. Contributions made by external users do not necessarily reflect Freudenberg’s opinion. Please find our data protect information here: https://www.freudenberg.com/fileadmin/downloads/english/2020-11_DataProtectionInformation_SocialMedia_EN.pdf

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