Site Account Manager

Posted 3 Days Ago
Be an Early Applicant
DKI Jakarta, IDN
In-Office
Senior level
Industrial
The Role
Manage key customer relationships across Indonesia and Southeast Asia to grow aftermarket mining product sales. Develop account plans, identify replacement and consumable opportunities, collaborate with technical teams and regional leaders, resolve customer issues, monitor market pricing, and promote health and safety.
Summary Generated by Built In

We are seeking an experienced Site Account Manager to drive aftermarket mining product sales across Indonesia and the broader Southeast Asia region. This role is central to strengthening long-term client partnerships and ensuring our customers receive outstanding support and solutions from the FLSmidth portfolio.

As part of our Service Business Line, you will manage key customer relationships, identify growth opportunities, and collaborate with technical experts to deliver value-adding solutions.

What You’ll Do
  • Build, retain, and strengthen relationships with key clients in your territory

  • Develop short- to medium-term sales plans to protect and grow existing accounts

  • Identify replacement, consumable, and equipment opportunities within customer installations to expand wallet share

  • Collaborate with Solution Specialists and Field Service Engineers to drive consumables and service offerings

  • Engage cross-functionally with Professional Services and Regional Sales Leaders to deliver customer-focused outcomes

  • Monitor market pricing and provide insights on competitiveness and localization opportunities

  • Ensure timely resolution of customer issues with a focus on exceptional service delivery

  • Promote a strong culture of health, safety, and wellbeing in all activities

What We’re Looking For
  • Bachelor’s degree in Engineering, Business, or related field (preferred)

  • 7+ years’ experience in key account management, technical sales, or aftermarket solutions (mining or heavy equipment industries preferred)

  • Strong ability to develop strategic account plans and execute on sales opportunities

  • Proven track record in building and sustaining long-term client relationships

  • Excellent communication, problem-solving, and negotiation skills

  • Ability to work independently and manage complex projects

  • Willingness to travel frequently (up to 70%) within Indonesia and SEA

What we offer 
  • Competitive remuneration package on offer. 

  • Work-life balance with a flexible work schedule so you can focus on professional and personal priorities. 

  • Job security in a volatile market. Since 1882, FLSmidth has operated successfully within a global environment. 

  • Development and training within a respected global OEM company. 

  • Access to salary packaging options to allow you to maximize your after-tax income. 

  • Employee Assistance Program for employees and immediate family. 

  • Purchased annual leave options. 

  • Paid Parental Leave.  

  • Access to a recognition and benefits platform. 

  • Involvement with community and charity initiatives. 

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.  

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials. 

 

Please apply by clicking "apply" on this page.  

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.  

 

Successful candidates will be contacted by email. 

No recruiters and unsolicited agency referrals, please. 

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

Skills Required

  • Bachelor's degree in Engineering, Business, or related field
  • 7+ years' experience in key account management, technical sales, or aftermarket solutions
  • Experience in mining or heavy equipment industries
  • Ability to develop and execute strategic account plans
  • Proven track record building and sustaining long-term client relationships
  • Excellent communication, problem-solving, and negotiation skills
  • Ability to work independently and manage complex projects
  • Willingness to travel frequently (up to 70%) within Indonesia and Southeast Asia

FLSmidth Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FLSmidth and has not been reviewed or approved by FLSmidth.

  • Healthcare Strength Health coverage commonly includes medical, dental, vision, disability, life insurance, and an Employee Assistance Program. Feedback suggests these plans are perceived as comprehensive and a relative strong point.
  • Leave & Time Off Breadth Packages typically include PTO, about 10 paid holidays, and parental leave. Feedback suggests time-off offerings are viewed as solid and supportive of work-life balance.
  • Retirement Support A 401(k) with company matching is frequently available. Feedback suggests this is a valued component of the package in the U.S.

FLSmidth Insights

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The Company
HQ: Copenhagen
13,860 Employees
Year Founded: 1882

What We Do

FLSmidth is a full flowsheet technology and service supplier to the global mining and cement industries. We help our customers to improve performance, lower operating costs and reduce environmental impact. With our MissionZero programme, we have set a target of providing solutions for zero-emissions mining and zero-emissions cement production by 2030, supporting a green transition built upon sustainable materials. www.flsmidth.com/MissionZero Our operations span the globe and we are close to 11,000 employees, present in more than 60 countries. In 2022, FLSmidth generated revenue of DKK 21.8 billion. FLSmidth is listed on NASDAQ OMX Exchange Copenhagen. #technology #mining #cement #productivity #innovation #MissionZero Privacy policy - https://www.flsmidth.com/en-gb/privacy-policy

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