Siebel Open UI Specialist

Posted 4 Days Ago
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Doha, QAT
In-Office
Senior level
Hardware • Mobile • Software
The Role
Leads design, development, customization, and deployment of Oracle Siebel Open UI solutions for telecommunications CRM. Manages development resources, assigns PBIs, assesses requirements, supports testing and production operations, prepares change requests and deployment guides, trains team members, and ensures adherence to technical best practices. Collaborates with Scrum Masters, product managers, domain managers, and operations teams to deliver high-quality releases and resolve risks or live-environment issues.
Summary Generated by Built In
  • Assess, design, and implement new products & services through different Releases on Oracle Siebel Open UI, Mass Market & EBU CRM to ensure reaching the required business needs.
  • Lead and handle the development team resources (Vodafone or third-party resources) in the Agile project, to ensure the delivery is on time and of high quality, as aligned with domain manager.
  • Supervise and assign PBIs to the team and its progress.
  • Lead the requirement assessment of Open UI impacts for usual business projects.
  • Ensure the Siebel Open UI team adheres to the industry best practices and design guidance provided by domain manager.
  • Prepare all the needed RFCs and Change requests for Service Management according to the SLA.

  • Closely work with Scrum master and product manager of the agile team for sprint and deployment planning
  • Train the new resources in the team on the existing technical framework and functionalities.
  • Support test teams, and business product managers throughout testing phases of the releases.
  • Support deployment including writing deployment guides, raising RFCs.
  • Collaborate with the rest of the team to design & implement capability enhancements.

  • Report & highlight to CRM Domain manager any risks or issues in design and build.

Responsibilities
  • Assess, design, and implement new products & services through different Releases on Oracle Siebel Open UI, Mass Market & EBU CRM to ensure reaching the required business needs.
  • Lead and handle the development team resources (Vodafone or third-party resources) in the Agile project, to ensure the delivery is on time and of high quality, as aligned with domain manager.
  • Supervise and assign PBIs to the team and its progress.
  • Lead the requirement assessment of Open UI impacts for usual business projects.
  • Ensure the Siebel Open UI team adheres to the industry best practices and design guidance provided by domain manager.
  • Prepare all the needed RFCs and Change requests for Service Management according to the SLA.
  • Closely work with Scrum master and product manager of the agile team for sprint and deployment planning
  • Train the new resources in the team on the existing technical framework and functionalities.
  • Support test teams, and business product managers throughout testing phases of the releases.
  • Support deployment including writing deployment guides, raising RFCs.
  • Collaborate with the rest of the team to design & implement capability enhancements.
  • Report & highlight to CRM Domain manager any risks or issues in design and build.
  • Support operations team in analysing issues reported in live environment.
Qualifications
  • Bachelor's Degree in IT or equivalent with software development experience
  • 7 to 10 years’ experience in product & solution development in a Telco or at a technology vendor with a telecommunication focus.
  • Either completed Siebel Open UI Foundation Course
  • Knowledge of the Siebel Open UI user interface and architecture, plus the concept of the Open UI "manifest" and how to administer it.
  • Understanding of presentation models and how to apply client-side logic.
  • Knowledge of physical renderers (how to change the way the data is presented to the users) as well as Siebel mobile interface in both connected and disconnected modes.
  • Ability to administer Siebel Open UI customizations, including themes, cascading style sheets and Open UI desktop applications.
  • The skills to debug as needed.
  • Administer customizations and implement application-wide customizations.
  • Ability to write code to use the Siebel Open UI JSAPI to implement common form and list applet customizations.
  • Preferably completed Siebel Open UI Advanced JavaScript API Course 

Skills Required

  • Bachelor's degree in IT or equivalent software development experience
  • 7 to 10 years of experience in product and solution development within telecommunications or a technology vendor focused on telecommunications
  • Completed Siebel Open UI Foundation Course
  • Knowledge of Siebel Open UI user interface, architecture, manifest concepts, and manifest administration
  • Understanding of presentation models and client-side logic
  • Knowledge of physical renderers and Siebel mobile interfaces in connected and disconnected modes
  • Ability to administer Siebel Open UI customizations, including themes, cascading style sheets, and desktop applications
  • Debugging skills
  • Ability to administer customizations and implement application-wide customizations
  • Ability to write JavaScript using the Siebel Open UI JSAPI for form and list applet customizations
  • Completed Siebel Open UI Advanced JavaScript API Course
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The Company
HQ: Newbury
135,000 Employees
Year Founded: 1982

What We Do

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about?

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