The Best Players Need the Best People.
QUALIFICATIONS
Associate’s degree in network administration, Computer Science, System Engineering, or a similar field or equivalent job experience
2+ years Information Systems experience
2+ years Windows / Linux Server Administration experience preferred
Strong knowledge in scripting in PowerShell and bash
AWS Certified Developer – Associate, preferred
Must be able to multitask and have strong organizational skills and strong attention to detail
Ability to work effectively as an individual, but also in a team environment
Must have working experience with system repair, engineering tasks, and other troubleshooting activities
Ability to learn and support custom applications.
Understanding of scripting in Python or PowerShell and modern cloud base architecture preferred
working experience with engineering tasks and other troubleshooting activities
Knowledge of the game of golf, scoring, rules, PGA TOUR structure preferred
RESPONSIBILITIES/DUTIES
As a member of the Golf Technology team, responsible for the growth, support, and delivery of the PGA TOUR’s ShotLink execution onsite, the underlining infrastructure that supports scoring, broadcasting, marketing, tournament operations that ensures quality data deliver for scoring, broadcasting, marketing, tournament operations and other teams as required.
Responsible for providing first level support for network connectivity, system and application problems/issues as needed and resolve issues timely and effectively
Responsible for maximizing ShotLink system uptime
Responsible for Technical Event Scoring Operations
Responsible for configuring and monitoring of the ShotLink systems
Responsible for software deployment automation
Responsible for minimizing and preventing application, data and circuit outages, and communicating with the help desk and other departments to provide issue resolution in a prompt manner
Actively monitor support requests to communicate and resolve problems to affected parties
Responsible for configuring and troubleshooting ShotLink applications
Deploy and support standardized platforms such as Kubernetes, EC2 instances, Terraform automation
Properly follow operational procedures and make recommendations for process improvement
Responsible for monitoring all data circuits and escalating issues
Act as point of interface with third parties
Build strong relationships across golf technology and adjacent departments; effectively collaborate and influence laterally and to leadership
On call responsibilities for ShotLink system, nontraditional schedule including evenings, weekends and holidays
Special projects or other duties as assigned
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What We Do
By showcasing golf’s greatest players, the PGA TOUR engages, inspires and positively impacts our fans, partners and communities worldwide. The PGA TOUR, headquartered in Ponte Vedra Beach, Florida, co-sanctions more than 130 tournaments on the PGA TOUR, PGA TOUR Champions, Korn Ferry Tour, PGA TOUR Latinoamérica, Mackenzie Tour-PGA TOUR Canada and PGA TOUR Series-China. Members on the PGA TOUR represent the world’s best players, hailing from 29 countries and territories (93 members are from outside the United States). Worldwide, PGA TOUR tournaments are broadcast to 212 countries and territories in 23 languages. Virtually all tournaments are organized as non-profit organizations to maximize charitable giving. In 2019, tournaments across all Tours generated a record $204.3 million for local and national charitable organizations, bringing the all-time total to more than $3 billion. To learn more about the positive impact the PGA TOUR has on the communities in which we play, please visit www.pgatour.com/impact. Fans can follow the PGA TOUR on PGATOUR.COM, the No. 1 site in golf, on the PGA TOUR app and on social media channels, including Facebook, Instagram (in English, Spanish and Korean), LinkedIn, Twitter, TikTok, WeChat, Weibo, Toutiao and Douyin.
