Johnson & Johnson

【Shockwave】DX Director

Reposted 3 Days Ago

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Chuo-Ku, Kobe, Hyogo

In-Office

Entry level

Healthtech • Pharmaceutical • Manufacturing

The Role

The role involves establishing a CRM system, analyzing data for business growth, developing digital communication strategies, and providing digital/IT support and training to enhance employee productivity.

Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Business Support

Job Sub Function:

Administration & Secretarial

Job Category:

People Leader

All Job Posting Locations:

Chuo-ku, Tokyo, Japan

Job Description:

医師が治療に必要な情報を迅速かつ的確に入手できる環境を整えることは、患者の命を守ることに直結します。本ポジションでは、従来の訪問型営業の限界を超え、デジタル技術を活用した新たな情報提供モデルの構築を担っていただきます。社会的意義の高いこの役割は、医療現場の課題解決に貢献し、医療の質向上に寄与します。

主な業務内容：

•CRM（顧客管理）システムの構築・運用：医療従事者とのコミュニケーションの中心となる仕組みを設計・実装

•CRMデータの分析と活用：蓄積された情報をもとに、事業成長や業務効率化に向けた提案を実施

•基幹流通システムの変更プロジェクトへの参画：関連部門と連携しながらプロジェクトメンバーとして活動

•デジタルコミュニケーション戦略の立案・実行：HP拡充、メーリングリスト、オンラインミーティングなどを通じて、医師が必要な情報にアクセスできるチャネルを構築

•0→1の発想力と実行力：ビジョンを語るだけでなく、自ら道を切り拓き、実行に移す力が求められます

•医療現場の情報格差を埋める社会的使命：50施設を担当するなら、50施設すべてに情報を届ける責任がある。訪問だけでは限界がある中で、デジタルを活用した新しい情報提供の仕組みが不可欠

•能動的な情報取得カルチャーの醸成：医師や社員が自ら情報を取りに行く文化を育てる

•グローバル・国内チームとの連携：密なコミュニケーションを通じて、協働しながら業務を遂行

•ITサポート・教育の提供：社員がデジタル技術を活用して業務を遂行できるよう、オフィス環境の整備や教育を実施

•デジタルリテラシー向上のためのトレーニング企画・実施

•薬機法などの規制を理解しつつ、柔軟で革新的な発想を持つ人材を歓迎

•その他、関連業務

lEstablish a CRM (Customer Relationship Management) system that will be the center of communication in the new business model.

lImplement measures to improve the quantity and quality of data accumulated in CRM

lAnalyze information accumulated in CRM and make recommendations to grow the business and improve productivity

lParticipate as a project member while collaborating with related departments regarding changes to the core distribution system

lDevelop an effective digital communication strategy that fits the local needs and execute it by updating platforms such as SWMJ webpage, online meetings, and others.

lBuild close relationships not only with domestic teams but also with global teams and carry out work while collaborating.

lProvide digital/IT-related support and education for office environment maintenance and employee work execution.

lOther duties as assigned.

lConduct training programs to enhance employees' digital literacy, enabling them to actively utilize digital technologies

lContribute to fostering a company culture that promotes the development of highly productive business models using digital technologies

Top Skills

Crm Systems

Digital Communication Platforms

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The Company

HQ: New Brunswick, NJ

143,612 Employees

Year Founded: 1886

What We Do

Profound Change Requires Boldness.

Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years.

The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world.

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