Shipment Clearing Representative

Posted 8 Days Ago
Be an Early Applicant
Jacksonville, FL, USA
In-Office
Junior
Transportation
The Role
Processes military pre-move surveys, accessorial service preapprovals, and Government Bills of Lading according to deadlines and contract requirements. Updates DPS and GMMS with shipment details, verifies transit times and delivery dates, and coordinates with military offices, vendors, customer service, operations, billing, and accounts payable. Maintains accurate records, enters system notes, resolves preapproval issues, and provides customer-focused administrative support.
Summary Generated by Built In

Why Choose Suddath to “Move” your Career to the Next Level?

At Suddath, you can be part of something special and inclusive!  Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

  • A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
  • Weekly pay for hourly-paid employees.  Biweekly pay for salaried employees.
  • Paid Time Off (PTO) and paid company holidays
  • A tuition reimbursement plan where employees are encouraged to continue their education and development
  • For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. 

Summary: 

Ensure Pre-Move Survey is received and processed in accordance to military deadlines

Essential Duties and Responsibilities:

Ensure Pre-Move Survey is received and processed in accordance to military deadlines.

Update DPS and GMMS with pre-move survey weight, dates, and address changes.

Enter and monitor all preapprovals for accessorial services in accordance to the 400NG and International Tender.

Interface with Military Transportation Offices, vendors, customer service, and operations regarding preapproval status.

Assist Billing and Accounts Payable departments with resolving preapproval issues.

Process and distribute all Government Bill of Lading documents

Verify transit times to ensure the Required Delivery Date is accurate on all Government Bill of Lading documents.

Update system with notes regarding changes and communication

Job Skills Required:

Excellent verbal and written communication skills

Highly customer service oriented

Ability to prioritize and re-prioritize as situations and needs change throughout the workday

Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Excellent teamwork and interpersonal skills required

Excellent attention to detail and follow through

Ability to develop and maintain positive working relationships with internal and external customers

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED); one to two years related experience and/or training; or equivalent combination of education and experience. Prior experience in the moving industry preferred

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization. Excellent customer service and oral/written communication skills required.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of MS Word and MS Excel.  Must have strong data entry skills.

Certificates and Licenses:

No certifications needed

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Skills Required

  • High school diploma or GED
  • One to two years of related experience and/or training, or equivalent combination of education and experience
  • Prior moving industry experience
  • Excellent verbal and written communication skills
  • Strong customer service, organization, multitasking, prioritization, and attention to detail skills
  • Strong data entry skills
  • Knowledge of Microsoft Word and Microsoft Excel
  • Ability to perform basic mathematical calculations and apply common-sense reasoning
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The Company
HQ: Jacksonville, FL
221 Employees
Year Founded: 1919

What We Do

At Suddath, we take moving personally—understanding that all cargo is precious and every step matters. A family company, born and bred in Jacksonville, Florida, we’ve grown from one spirited entrepreneur with a cart and two mules to a global company that moves people, businesses and products anywhere a truck, jet plane or cargo ship will take us. Our determined team flexes across the spectrum of industry offerings, owning both the 30,000-foot thinking and the boots-on-the-ground tactics needed to transport people to the other side of opportunity.

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