Jobs at Suddath

Provide administrative support for home delivery operations: handle customer and contractor communications, manage BOL and service order processes, prepare daily manifests and routes, enter and scan orders, coordinate with warehouse and central office, and perform data entry and related office duties.

Manage client relationships for assigned final-mile accounts as primary contact; coordinate with operations to ensure service delivery, monitor performance, resolve issues, run business reviews, support process improvements, and maintain account documentation and reporting.

Manage daily accounting operations and a team of accounting coordinators. Oversee month-end close, reconciliations, intercompany and fixed asset processes, aged balances, unbilled government revenue, journals, and monthly analytical reviews. Support audits, improve processes, and provide financial summaries to senior finance leadership.

Support the Operations Manager in running a local logistics operation: recruit and develop staff and contractors, enforce policies, manage vendor negotiations, assist budgeting and P&L review, monitor KPIs and quality scores, conduct training, maintain contractor records and licensing, ensure compliance and safety, and drive process improvements.

Manage driver fleet quality and final-mile service: perform site visits for claims and meet trucks, negotiate settlements, organize repairs, train and onboard independent contractors, monitor deliveries and performance, assist with escalations and customer relations.

Manage sales order fulfillment from entry through close-out: prepare quotes and orders, coordinate with manufacturers/vendors, track deliveries, handle invoicing, punch lists, claims, and provide high-level customer service and sales support.

Manage daily final-mile operations for a location, including staffing (employees and independent contractors), customer relationships, safety, KPIs, budgeting/P&L, vendor negotiations, compliance, driver pay, and continuous process improvement.

Sell local office moving services by developing market strategy, generating and pursuing qualified B2B leads, presenting in-person proposals, closing deals, using CRM and estimator software, and meeting weekly and monthly sales targets.

Establish and maintain the PMO framework for Contract Logistics projects. Lead project intake, planning, execution, risk management, performance monitoring, and stakeholder communication. Coordinate cross-functional teams, maintain PMO tools and reporting, and provide status and recommendations to leadership. Manage and develop PMO staff, allocate resources, and resolve escalated project issues.

Process shipment documentation, prepare customer invoices, reconcile billing discrepancies, monitor receivables, handle vendor invoice processing and carrier payments, maintain financial records, and support month-end accruals and process improvements.

Proactively contact customers to gather survey feedback, manage high volumes of interactions, maintain accurate customer and relocation data, support relocation administrative and accounts payable processes, prioritize tasks to meet deadlines, and collaborate with the customer service team to improve customer experience.

Manage day-to-day logistics and warehouse operations, oversee freight movement, KPIs, cost control, budgeting, vendor strategy, compliance, and continuous improvement to meet service and productivity goals.

Sell local office moving and workplace services by generating and pursuing qualified leads, developing market strategy, presenting in-person proposals, tracking RFP/RFI/contracts in CRM, using proprietary estimator software, maintaining client relationships, and meeting sales activity and closing targets.

Manage agent subrogation inbox, perform chargeback audits, generate reports, process claim subrogation and rebuttals within required timeframes, update claims system, assist on claims workgroup calls, and provide cross-trained support as needed.

Coordinate inbound/outbound shipments, maintain client communication, manage order entry/scheduling, track inventory and billing, enforce SOPs, support onboarding, resolve claims, and recommend process improvements.

Support day-to-day home delivery operations by liaising between customers, operations, independent contractors, and internal teams. Handle customer inquiries, order and delivery documentation, data entry, scheduling updates/reschedules, report preparation, and exception resolution to ensure timely, accurate service execution.

Manage day-to-day final-mile operations for one or more locations: recruit and develop employees and independent contractors, enforce policies, oversee safety, KPIs, budgets/P&L, vendor negotiations, driver pay and compliance, and drive continuous process improvements to ensure strong customer experience and operational performance.

Support daily final-mile delivery and installation operations, supervise and develop employees and contractors, manage staffing, routing, and KPIs, coordinate customer communications and service recovery, ensure compliance with licensing and documentation, assist recruiting/onboarding and continuous improvement efforts.

Coordinate and document project and service requests from sales, operations, and customers. Plan and schedule walkthroughs and calls, generate proposals and orders, manage change orders and closeout, track timelines and costs, ensure administrative compliance, and communicate with all parties throughout service delivery.

Oversee multiple multifamily site installation projects end-to-end, coordinate labor/materials/schedules, conduct pre/post delivery inspections, resolve/route customer and builder issues, track project notes, perform audits, and manage reverse logistics and claims.