Jobs at Suddath

Coordinates customer orders, warehouse operations, transportation scheduling, shipment tracking, billing documentation, inventory discrepancies, and customer communications. Maintains client, vendor, and agent relationships; resolves claims and order issues; supports onboarding, reporting, quality procedures, and KPI tracking. Collaborates with billing, warehouses, shippers, and sales teams while recommending process improvements and helping administer operational procedures.

Coordinates workplace service projects from request intake through closeout. Responsibilities include customer setup, credit approval, insurance certificates, walkthroughs, planning calls, proposals, purchase orders, timelines, scope changes, cost consolidation, and communications among sales, operations, project management, and customers. The role is full-time onsite in San Jose and requires strong organization, customer service, communication, analytical, problem-solving, and deadline-management skills.

Oversee furniture delivery, installation, warehouse, and reconfiguration projects for a client account. Supervise crews, schedule installers, conduct inspections and quality control, manage project changes, coordinate with clients and internal teams, monitor deadlines and budgets, attend meetings, review financial performance, and support safety compliance. The role supervises 5–10 employees and requires occasional lifting, as well as night and weekend availability.

Develops and closes new business opportunities across assigned local markets, warehouses, and operations. Builds customer and referral relationships, drives revenue through prospecting, upselling, and cross-selling, and aligns sales efforts with operational capacity. Maintains CRM accuracy, monitors market trends, prepares sales reports, meets monthly KPIs, and represents the company within the local business community. Requires strong communication, presentation, proposal-writing, organizational, customer service, and relationship-building skills.

Identify, develop, and close new business opportunities across assigned local markets, warehouses, and site operations. Build customer and referral relationships, pursue upsell and cross-sell opportunities, align sales with operational capacity, monitor market trends, and achieve monthly KPIs. The role uses HubSpot to manage CRM data and sales activity, prepares proposals and reports, and represents Suddath within the local business community.

Monitors and tracks household shipments to help meet delivery deadlines. Updates shipment databases, communicates with agents and customers, resolves missing or delayed shipments, sends required documentation, and performs data-entry and phone support. The role requires strong customer service, communication, organization, prioritization, problem-solving, and deadline-management skills. Overtime may be required during peak season, and no travel is required.

Monitors and tracks household shipments, updates shipment databases, communicates status with customers and agents, resolves delayed or misrouted shipments, sends required documentation, and performs administrative data-entry and phone duties. The role requires strong customer service, organization, prioritization, problem-solving, communication, and deadline-management skills. Overtime is required during peak season, but no travel is required.

Monitors and tracks household shipments, updates shipment records, communicates with customers and agents, resolves delayed or misrouted shipments, sends documentation, and performs data-entry and administrative tasks. The role requires strong communication, organization, prioritization, problem-solving, and customer service skills. Overtime is required during peak season, but no travel is required.

Monitors and tracks household shipments, updates shipment records, communicates with customers and agents, resolves delayed or misrouted deliveries, sends required documentation, and performs data entry and administrative tasks. The role requires strong communication, organization, prioritization, problem-solving, and customer service skills. Overtime is required during peak season, and no travel is required.

The Accounting Manager oversees financial reporting, general ledger activities, monthly and year-end close, audits, budgeting support, accounting policies, and reporting processes. The role supervises a team of 1–4 employees, manages performance and development, ensures accurate and timely financial information, improves departmental procedures, and collaborates with senior finance leaders and multiple departments.

Coordinates customer relocation services from pre-move counseling through delivery and post-move follow-up. Serves as liaison among customers, clients, account managers, and service providers; manages calls, emails, workflow tasks, customer files, survey results, service charges, COD collections, and system updates. Ensures timely communication, policy compliance, accurate billing, and service levels while resolving customer needs.

Leads the strategy, roadmap, development, and lifecycle management of commercial and data technology products. Oversees product teams, backlog prioritization, releases, integrations, stakeholder communication, market research, process automation, and operational improvements. Partners with operations, IT, sales, account management, clients, and external vendors to deliver scalable solutions, support commercialization, and align technology investments with enterprise objectives.

Drive new business development for specialized logistics and 3PL solutions, focusing on FF&E logistics, B2B final-mile delivery, transportation management, and white-glove project services. Manage the full sales cycle from prospecting and solution design through proposals, negotiations, and onboarding. Build customer relationships, develop strategic sales plans, collaborate with operations and engineering teams, maintain CRM data, lead presentations, and achieve annual sales targets.

Manages corporate relocation and furniture-moving projects from intake through closeout. Responsibilities include developing move plans, furniture test fits, seating assignments, proposals, timelines, pricing, change orders, vendor coordination, customer communication, cost tracking, and onsite crew oversight. Produces move plans and labels using AutoCAD while coordinating clients, sales, operations, and field teams.

Designs, develops, maintains, and enhances business intelligence solutions using multiple data sources. Builds Power BI dashboards, visualizations, reports, and scorecards with DAX; optimizes reporting performance; gathers requirements; resolves technical issues; documents BI standards; estimates and schedules project work; and communicates progress to management. The role also supports department initiatives and ad hoc reporting requests.

Generates revenue by selling international household goods moving services. Conducts virtual surveys, assesses customer needs, prepares and presents pricing proposals, explains relocation procedures and customs documentation, negotiates within approved parameters, follows up on opportunities, and converts qualified leads into booked business. Maintains CRM records, coordinates with operations and pricing teams, ensures accurate information collection, and works toward revenue, conversion, margin, and customer satisfaction goals.

Owns and grows client accounts while pursuing new business for contract furniture solutions. Conducts needs assessments, develops sales strategies, manages complex quoting and design processes, delivers product demonstrations, and coordinates internal teams through delivery and installation. Maintains CRM documentation and forecasts, supports upselling and cross-selling, resolves client concerns, and ensures project timelines and quality standards are met. Regular local travel to client sites is required.

Drive revenue growth across assigned local markets by prospecting, developing, and closing new business opportunities. Build relationships with local stakeholders, customers, vendors, and partners; identify upsell and cross-sell opportunities; increase account penetration; and align sales activity with operational capacity. Maintain CRM accuracy in HubSpot, monitor KPIs and market trends, prepare sales reports and proposals, and deliver strong customer service while meeting revenue goals.

The Finance Controller oversees accounting operations, financial reporting, budgeting, forecasting, cash flow planning, internal controls, audits, and regulatory reporting. The role monitors manufacturing and inventory performance, including costing and margin analysis, while partnering with operations, sales, procurement, and executives on profitability and strategic decisions. Responsibilities include supervising finance staff, improving financial systems and processes, ensuring GAAP compliance, and providing actionable financial insights.

Identify, develop, and close new business opportunities across assigned local markets and warehouse operations. Build customer, referral, and community relationships; generate revenue through prospecting, upselling, cross-selling, and account penetration. Coordinate with operations to align sales with capacity and service goals, monitor market trends, meet KPI targets, maintain accurate HubSpot CRM records, and provide proposals, estimates, reports, and customer support.