Duties and Responsibilities:
- Oversee shift operations and provide guidance and support to Shelter Workers.
- Ensure shelter residents receive appropriate services including meals, hygiene supplies, and medical assistance.
- Serve as point of contact during assigned shifts and respond to resident needs, questions, and concerns.
- Monitor shelter conditions and report facility or safety issues to the Shelter Manager.
- Assist with shift scheduling, documentation, and incident reporting.
- Maintain communication between shelter teams and ensure smooth shift transitions.
- Enforce shelter rules and resolve conflicts with professionalism and empathy.
- Ensure compliance with shelter protocols and safety guidelines.
- Perform other job-related duties as assigned.
- Ability to lead teams in high-stress environments with professionalism.
- Strong interpersonal and problem-solving skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Strong documentation and reporting skills.
- Proficiency with basic computer tools (e.g., Microsoft Outlook, Word).
- Valid driver’s license and reliable transportation is required.
The Workforce Group a LEMOINE company is a Great Place to Work® Certified company. We are a team of dedicated professionals that
pull together to meet the needs of communities partnering with
federal, state, and local governments.
We are an equal opportunity/affirmative action
employer. All qualified applicants will receive consideration
without regard to race, color, sex, national origin, age,
protected veteran status, or disability status.
.
Skills Required
- High school diploma or equivalent
- Valid driver's license
- Reliable transportation
- Ability to work flexible hours, including nights, weekends, and holidays
- Ability to lead teams in high-stress environments
- Strong interpersonal and problem-solving skills
- Strong documentation and reporting skills
- Proficiency with basic computer tools such as Microsoft Outlook and Word
- Previous experience in emergency shelter operations, human services, or supervisory roles
What We Do
World Financial Group (WFG) is a financial and insurance services company that operates through a network of independent agents. It helps individuals, families, and business owners—particularly in the middle market—develop financial strategies involving life insurance, retirement planning, and wealth-building. WFG represents highly rated financial-services and insurance providers and serves customers across the United States, Canada, and Puerto Rico throughout these markets.
