负责客户关系管理：
在所负责区域内积极发展并创建客户关系；
在所负责区域内发展通力的市场地位；
为整个通力销售团队 (如:交叉销售) 赢取和沟通销售机会；
与通力其他团队(如工地)一起确保客户满意度并解决客户投诉，以及配件协调；
管理客户资料和联系信息,维护客户数据,及时更新CRM并使用CRM计划和跟踪销售活动；
战略/重要客户及时反馈客户满意度、组织架构图；
负责该区域维保销售业务，包括：
1.确保免保转签以及续签：
全程积极主动跟进确保零丢失；
确保和扩展现有维保业务,通力客户定价和利润；
2.市场获得：
监测销售结果包括不断分析和协调销售目标，以确保达到业务目标（台数和销售额）；
负责通过机会、订单和合同，完成维保销售预算和定价目标；
3.应收账款管理：
协助或执行回款，并预测应收帐款；
其他：
使用Nemo计价，给予客户包含服务内容及新产品的定制化报价及合同；
验证从客户处接到订单的内容是否符合谈判的结果,包括条款和条件、质量和安全；
招投标，投标报名，制作标书；
维护详尽的机会,任务和访问信息；
及时和准确的报告；
业务相关培训以及会议；
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/
Skills Required
- 客户关系管理经验
- CRM系统使用能力
- 市场销售数据分析能力
- 销售预算和定价目标达成经验
Kone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.
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Fair & Transparent Compensation — Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
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Retirement Support — Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
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Healthcare Strength — Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.
Kone Insights
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
