SFCC Solution Architect

About Astound Digital

Astound Digital is at the forefront of digital transformation, providing innovative solutions that redefine the digital commerce landscape for the world’s most forward-thinking brands. We drive customer-centric experiences, leveraging deep expertise and collaboration to create impactful, end-to-end solutions. Join us in shaping the future of digital commerce!

Job Purpose

The SFCC Solution Architect will lead the design and delivery of complex Salesforce Commerce Cloud (B2C Commerce) solutions, with a focus on innovation, scalability, and client satisfaction. As a client-facing, managerial role, this position bridges technical expertise with business acumen to support pre-sales initiatives, mentor a team of engineers and consultants, and ensure the successful delivery of high-quality ecommerce projects.

Key Responsibilities

Architectural Leadership

• Lead the architectural design for SFCC engagements, including platform migrations, new implementations, and support engagements, ensuring alignment with client goals and best practices.
• Drive solution innovation by developing scalable, performant digital commerce solutions that optimize customer experience and revenue growth.
• Serve as the technical authority, advising clients and project teams on Salesforce Commerce Cloud and broader Salesforce ecosystem integrations.

Client Engagement & Pre-Sales Support

• Actively participate in pre-sales activities, collaborating with sales and client services to translate business needs into sound technical solutions.
• Lead client-facing discovery sessions and technical workshops, gathering and documenting requirements, scoping solutions, and contributing to proposals.
• Support sales initiatives with technical guidance, scope estimation, and engagement in solution demonstrations.

Team Management & Mentorship

• Manage and mentor a team of SFCC architects and consultants, fostering skill development and professional growth.
• Drive continuous learning within the team, staying current on SFCC and Salesforce platform updates, and disseminating knowledge through webinars, documentation, and internal workshops.
• Guide the team through solution delivery, troubleshooting complex technical issues and ensuring adherence to quality standards.

Process Improvement & Cross-Functional Collaboration

• Act as a strategic advisor within Astound, providing feedback to engineering and product teams to support the ongoing evolution of our service offerings.
• Collaborate across functions (Sales, Client Services, Engineering) to streamline project methodologies and improve service delivery.
• Contribute to the Astound community through white papers, blog posts, and presentations, establishing our brand as an authority in the SFCC and digital commerce space:

Basic Qualifications:

• 5+ years of direct client-facing experience in SFCC solution delivery within a consulting or professional services environment.
• Proven track record in designing, architecting, and implementing SFCC solutions, with experience in complex integrations.
• 3+ years in a leadership or managerial role, with a focus on mentoring and developing technical team members.

Travel: Up to 25% travel depending on client or organizational needs. (Some Astound architects never or rarely travel.)

Preferred Qualifications:

• Certified Salesforce B2C Commerce Developer, preferred
• Certified Salesforce B2C Commerce Architect, preferred
• Hands-on experience with the headless commerce approaches including SFCC Composable Storefront / PWA Kit.
• Hands-on experience across Salesforce platforms (e.g., Order Management Marketing Cloud, Service Cloud, MuleSoft).
• Experience with Shopify, Adobe Commerce (Magento), commerce tools, or similar, a plus.
• Bachelor's degree in Computer Science, Engineering, or a related field, preferred

Technical Skills:

• Deep expertise in Salesforce Commerce Cloud (B2C Commerce, formerly known as Demandware), with a solid understanding of digital commerce architecture, performance optimization, APIs, and scalability.
• Proficiency in designing data flows, integration architecture, and system architecture diagrams.
• Working knowledge of web development languages (HTML, XML, JavaScript) and experience with SaaS models, CRM, analytics, and ecommerce KPIs.

Soft Skills:

• Strong business communication and client engagement skills, with a consultative approach.
• Ability to quickly learn new concepts, technologies, and translate them into client solutions.
• A self-starter with problem-solving aptitude, attention to detail, and the capability to manage and proactively resolve project challenges.
• Flexibility to work with clients and teammates around the world.

What we offer in return

• Work with people around the globe
• Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
• Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans.
• Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
• Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide

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