Services Specialist

This is the base salary pay range that an applicant can expect to make upon hire.   Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus. 

Are you a highly organized professional who thrives in a fast-paced environment and enjoys wearing many hats? We're looking for a Service Specialist to become a key member of our Fernley leadership team.

In this role, you'll serve as the central point of coordination for employee services, human resources administration, payroll support, communications, purchasing, and office operations. You'll work closely with plant leadership and employees across the facility, helping create an exceptional employee experience while ensuring critical business processes run smoothly.

This is an excellent opportunity for someone who enjoys variety, takes pride in delivering outstanding service, and wants to make a meaningful impact in a manufacturing environment.

Your Day to Day:

Support Our People

• Coordinate recruiting and onboarding activities, including job offers, background checks, drug screens, and new hire orientations
• Serve as a trusted resource for employees and supervisors regarding HR processes and policies
• Maintain employee records and support HR compliance activities
• Assist with employee engagement events, celebrations, communications, and recognition programs
• Help create a positive workplace culture and employee experience

Payroll & HR Administration

• Ensure accurate timekeeping and payroll processing
• Maintain employee data within HR systems
• Validate payroll transactions, earnings, deductions, and employee eligibility for incentive programs
• Managing of leave administration
• Prepare reports and support audits as needed

Communications & Employee Engagement

• Coordinate plant communications, newsletters, announcements, and town hall meetings
• Assist with company events and employee recognition activities
• Help keep employees informed and connected

Financial & Administrative Support

• Process invoices and support accounts payable/receivable activities
• Coordinate purchasing of office, production, laboratory, and safety supplies
• Investigate and resolve invoice or accounting discrepancies
• Support general office operations and plant administrative needs

Additional Growth Opportunities

Depending on business needs, you may also gain exposure to:

• Safety programs and reporting
• Production and inventory management
• Customer service support
• Shipping and receiving operations
• SAP and manufacturing systems

What You Bring to the Team:

You are someone who:

• Loves staying organized and managing multiple priorities
• Builds strong relationships and communicates effectively with all levels of an organization
• Enjoys helping employees and solving problems
• Maintains the highest level of professionalism and confidentiality
• Is proactive, resourceful, and detail-oriented
• Thrives in a dynamic manufacturing environment

Required Qualifications:

• High school diploma or technical school diploma
• 3+ years of experience in Human Resources, payroll, administrative support, or accounting within an industrial environment
• Strong Microsoft Office skills, including Excel, Word, Outlook, and PowerPoint
• Excellent interpersonal, verbal, and written communication skills
• Strong organizational and time management abilities
• Ability to manage confidential information with discretion and professionalism
• Preferred
• Experience with HRIS, payroll, SAP, or other business systems
• Knowledge of employment practices and HR processes
• Experience supporting employee engagement or communication initiatives
• Basic accounting or accounts payable/receivable experience

Why Join Us?

• Make a direct impact on employees and plant operations every day
• Work closely with plant leadership and gain broad business exposure
• Enjoy a role with variety, responsibility, and visibility
• Be part of a safety-focused, team-oriented culture
• Build valuable experience across HR, payroll, operations, communications, and business administration

If you're looking for a career where no two days are the same and your contributions truly matter, we'd love to hear from you. Apply today and help us create an outstanding experience for our employees while supporting the success of our Fernley operation.

#LI-KL1 #LI-ONSITE #P #D

Please Keep in Mind

If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.

Benefits

Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.

Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.

Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company’s succession planning process. Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce.

Diversity & Inclusion

Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.

Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.