Software Services Product Manager

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Santa Clara, CA
In-Office
160K-250K Annually
Biotech
The Role
Job Description

The Software Services Product Manager will be responsible for managing our Workstation and Client/Server Services and partnering with key stakeholders to manage products throughout their lifecycle.  You will be part of an experienced team of Product Managers that enable the portfolio direction, development, and integration for our customers.  We have a great opportunity for growth in this business and need an enthusiastic and driven individual to help reach those goals.
The Services Product Management team has a global footprint and will enable you to have an impact around the globe.  Your day-to-day interactions will include individuals across businesses functions including other product managers, sales, delivery, and operations. Your work will be focused on ensuring portfolio consistency globally, introducing new service products to drive incremental revenue, and partnering across divisions and portfolios to enable bundling or workflow opportunities.  These will be driven through direct VoC, alignment with the Enterprise Strategy, and governed by our Product Lifecycle process.
Responsibilities include:
• Serving as the subject matter expert of WorkStation and Client/Server Software Services

• Maintaining annual operational plan and longer-term portfolio strategy

• Building business case proposals for product opportunities, and lead them from inception through ramp-to-volume

• Determining pricing and bundling strategies
• Partnering with Services and Software Product Managers to build seamless product value propositions and customer experiences.

• Identify new opportunities for growth through direct VoC and market sensing activities
• Support the maintenance, correction, and improvement of internal document resources

• Provide management updates and status reports of business results against business targets

Qualifications

• Bachelor’s degree in business, Science related field or equivalent. MBA preferred

• Previous Product management experience (5+ years) with demonstrated knowledge and projects

Familiar with SAP/ERP preferred

• Demonstrated experience with Software business models such as SaaS and licensing entitlements

• Demonstrated success in gathering “voice of the customer”
• Proficient skills in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, Sharepoint and Teams
• Ability to work independently to plan, prioritize workload, schedule time, assess and solve problems
• Familiar with life science hardware, analytical chemistry hardware and software preferred

• Ability to travel up to 10%

#LI-PK1

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least May 26, 2025 or until the job is no longer posted.

The full-time equivalent pay range for this position is $159,744.00 - $249,600.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: OccasionalShift: DayDuration: No End DateJob Function: Marketing

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HQ: Santa Clara, CA
17,369 Employees
Year Founded: 1999

What We Do

Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us.

Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management.

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