The Role
Support sales as a presales/services partner for Jeeves ERP: scope and budget ERP landscapes, prepare tender responses and SOWs, create target architectures and implementation concepts, estimate effort, manage partner relationships, mitigate project risks, and ensure smooth handoff to project delivery.
Summary Generated by Built In
Accompaniment of NSS and IBS sales activities as a trusted partner of the prospect and customer in scoping and budgeting their future ERP Landscape Architecture.
Responsibilities
- Processing of tenders and preparation of offers for the introduction of Jeeves ERP together with Sales/Presales and Solution Architects
- Collaboration with and supporting stakeholders (incl. CAM and Partners) in the development and presentation of the solution design during the sales phase of ERP project and/or Services deliveries
- Holistic view of the customer's task for service from the complete Forterro portfolio
- Living "two-in-a-box" partnership of services and sales/presales to reduce project risks
- Creation of the functional and IT-side target application architecture in the context of sales activities for NSS and IBS interested parties
- Development of holistic implementation concepts, project plans and effort estimates as the basis for service offerings
- Clearly addressing project risks while at the same time working closely with sales/presales, solution architects, PMO, project managers and customer success services consultant (CSS) to find solutions with the aim of closing the sale
- Creation of the SOW (State of Work) (including Flex Services) in the lead with the support of the sales and services organization with the aim of consistent and deliverable service contracts
- Ensuring a smooth transition from the sales to the project phase
- Management and development of strategic partner relationships
Skills, Knowledge & Expertise
- At least 10 years of professional experience as a Jeeves ERP Lead or Presales Consultant, Project Manager, Solution Architect or as a Jeeves ERP Application Owner on the customer side
- Strong communication skills, a high level of customer orientation and a structured solution-oriented way of working
- At the same time, strong sales and services orientation as a balance between the need to conclude a contract vs. risk minimization
- Understanding as a service provider in the company
About
Forterro is a federation of ERP software and services companies serving small to mid market companies around the globe, with offices in UK, Germany, Sweden, Switzerland, France, Poland, Bulgaria, India, Morocco and USA. At Forterro, we invest in and help to fortify both local and niche ERP software businesses.Our product line businesses are local, not localized and vertical, not verticalized.
Skills Required
- At least 10 years of professional experience as a Jeeves ERP Lead, Presales Consultant, Project Manager, Solution Architect, or Jeeves ERP Application Owner
- Strong communication skills
- High level of customer orientation
- Structured, solution-oriented way of working
- Strong sales and services orientation balancing contract closure and risk minimization
- Understanding of working as a service provider
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The Company
What We Do
Founded in 2012, Forterro has grown to become a category leader software solutions for the industrial market – with strongholds in Europe’s top production economies, as well as regional service hubs and development centres around the world. From more than 40 office locations, our 1,600+ employees provide and support software for more than 13,000 industrial businesses. Our products are deeply rooted in the demands of their local geography. And each is designed to strengthen and accelerate our customers’ ability to operate efficiently and compete effectively.
