Veracity is a consulting company
that solves business problems by delivering digital
workflows that matter. We are one of ServiceNow’s largest and
fastest-growing Elite services partners, and due to our rapid
growth, we need a Technical Consultant.
As a Technical Consultant, you
will be supporting projects deploying Service Now-based
solutions for Veracity clients
globally.
As part of the broader project
team, responsibilities will include liaising directly
with clients to identify and document their requirements and the
configuration and development of software to meet those
requirements.
Our people are global
go-getters, we look to the long term, we solve for the customer,
and we value open, honest, early communication.
We believe we don’t exist
without exceptional people, so we respect and value them.
We pay fair base and at-risk components based on experience and
the market.
Other companies give you a job.
We give you opportunity.
Veracity is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.
Requirements
- Work
on assigned activity/task with other team
members in the project and own a distinct aspect
of the project
- Take charge of
finding information sources, gathering, and interpreting
problem statement, execute analysis and present findings to
team members and stakeholders
- Must have strong
knowledge on ServiceNow fundamentals, configuration &
scripting.
- Work
collaboratively with the team & project manager to
deliver assigned work on time
- Maintain an
effective and proactive follow-up & updates with
stakeholders
- Perform and
organise ongoing support for customers such as report
building, data quality, new integrations,
etc.
- Configuring, developing and
testing solutions on the platform to meet business
requirements
Maintain high customer satisfaction through the delivery of high-quality, timely and thorough solutions to our clients - Working with our
process owners to identify opportunities for
improvement
- Engage with clients
to provide advice to solve problems & create
value
- Coordinate training
& workshop
- Collaborate with
the project team to deliver the project
efficiently
- Educating our users
on how to use the platform best
- Assisting our
Business Analysts and Senior Developers and providing ad hoc
support to the Team where
required
- Enhance &
increase ServiceNow knowledge by doing continuous
learning, training and
certification
Basic
requirements
- 3-5 years of IT
experience
- Sound ServiceNow
knowledge
- Sound Javascript
knowledge
- Openness to
travel
- Tertiary education
preferred
Professional qualifications and education
requirements
- At least two
years of work experience in ServiceNow projects
- ServiceNow admin
certification (CSA)
- ServiceNow certified
application developer (CAD), will be a plus
- Excellent problem
solving & communication skill
- Embrace design
thinking
Skills Required
- 3-5 years of IT experience
- At least two years of work experience in ServiceNow projects
- Sound ServiceNow knowledge, configuration and scripting
- Sound JavaScript knowledge
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Tertiary education
- Excellent problem solving and communication skills
- Embrace design thinking
- Openness to travel
What We Do
CloudGo is a consulting company that solves business problems through digital workflows and technology services. It helps organizations serve internal and external customers, maintain IT operational and financial integrity, modernize legacy applications onto cloud platforms, improve customer and employee experiences, modernize IT service management, and migrate bespoke applications. CloudGo became part of Veracity and Resources Global Professionals, operating within a broader digital consulting organization.
