ServiceNow Technical Consultant

Posted 4 Days Ago
Be an Early Applicant
Perth, Western Australia, AUS
In-Office
Mid level
Information Technology • Software • Automation
The Role
Provide ServiceNow TPSM technical expertise to configure, customize, administer, integrate, secure, and troubleshoot ServiceNow instances (including ITOM/AIOps). Act as a trusted advisor for NRI ANZ customers, working with stakeholders to optimise IT service management and deliver measurable managed-services outcomes.
Summary Generated by Built In

Run Stronger. Evolve Faster. Perform Smarter with NRI  
  
Ready to shape what’s next?  At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000 team members and work on projects that truly make a difference for Australia’s leading organisations. 
  
Our Managed Services team ensures businesses operate at peak efficiency, resilience, and scale. Join us to manage and optimise IT landscapes for leading organisations, delivering seamless, reliable, and measurable outcomes every day.
As a ServiceNow TPSM Consultant you will be someone who can join any environment and establish yourself as a subject matter expert as well as a trusted advisor. You will gain experience working in challenging environments with intelligent, like-minded professionals. The ServiceNow TPSM Consultant will be leveraged and support a named number of NRI-ANZ Customers.  


What we’re looking for 


  • Strong understanding of ServiceNow TPSM platform and its features and functionality 

  • Strong understanding of ServiceNow ITOM\AIOps its features and functionality 

  • Knowledge of the ServiceNow TPSM scripting languages. 

  • Experience with ServiceNow TPSM configuration, customization, and administration 

  • Familiarity with ServiceNow TPSM data models and related features, such as tables, fields, forms, and business rules. 

  • Knowledge of ServiceNow TPSM security model and best practices for security implementation 

  • Understanding of IT service management (ITSM) best practices and industry standards (e.g. ITIL)

  • Ability to troubleshoot and resolve technical issues related to ServiceNow TPSM 

  • Knowledge of integrations with other IT systems and tools 

  • Strong communication and collaboration skills to work with various teams and stakeholders
    This is an excellent opportunity to join a high-performing team delivering meaningful enterprise outcomes within a complex and modern technical environment.

 

Take the next step with us. Apply now and make a real impact. 
Your skills. Our impact. Together unstoppable. At NRI, you’ll work on meaningful projects, tackle complex challenges, and see the tangible difference your expertise makes. We value diverse experiences and perspectives, creating an inclusive, collaborative, and high-performing workplace. 
 
NRI Australia & New Zealand is committed to building a culturally diverse and inclusive workplace and strongly encourages applications regardless of gender, age, ethnicity, sexual orientation, or disability.

Skills Required

  • Strong understanding of ServiceNow TPSM platform and its features and functionality
  • Strong understanding of ServiceNow ITOM/AIOps its features and functionality
  • Knowledge of the ServiceNow TPSM scripting languages
  • Experience with ServiceNow TPSM configuration, customization, and administration
  • Familiarity with ServiceNow TPSM data models and related features, such as tables, fields, forms, and business rules
  • Knowledge of ServiceNow TPSM security model and best practices for security implementation
  • Understanding of IT service management (ITSM) best practices and industry standards (e.g. ITIL)
  • Ability to troubleshoot and resolve technical issues related to ServiceNow TPSM
  • Knowledge of integrations with other IT systems and tools
  • Strong communication and collaboration skills to work with various teams and stakeholders
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Sydney, NSW
1,941 Employees

What We Do

At Planit, we provide businesses with the vision, precision and independence they need to improve the quality of their software and the way they deliver it. As a global leader in quality engineering and assurance solutions, our 2,000+ consultants are at the forefront of the industry. Every day, they test themselves on a variety of challenging projects across our top-tier client base. We are hungry to learn and drive our industry forward. This permeates the fabric of our culture, with core values centred around continuous growth and excellence, as we look to inspire minds and raise the bar. We embrace and encourage diversity. We strive to create an environment that’s productive, welcoming, fair, rewarding, and fun for everyone. We act with integrity and harness sustainability as a catalyst for positive change. Ready to test yourself and grow your career? Visit our Careers tab or www.planit.com/careers

Similar Jobs

NTT DATA Logo NTT DATA

Consultant

Information Technology • Business Intelligence • Consulting
In-Office
4 Locations
55092 Employees

ServiceNow Logo ServiceNow

Sr Enterprise Account Exec - State Gov & Public Health - WA, SA, NT

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Hybrid
Perth, Western Australia, AUS
29000 Employees

HiBob Logo HiBob

Account Executive

HR Tech • Information Technology • Professional Services • Sales • Software
Remote or Hybrid
Australia
1350 Employees

Flywire Logo Flywire

Client Relationship Manager (Education)

Fintech • Payments • Software
Remote or Hybrid
Australia
1200 Employees

Similar Companies Hiring

Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account