ServiceNow System Administrator
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158
Are you a ServiceNow expert who enjoys optimizing systems and solving technical challenges? Join Uline as a ServiceNow System Administrator and help manage, enhance and support our ServiceNow platform, ensuring reliable and efficient service delivery across our growing North American company.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Manage Uline’s ServiceNow platform, including applications, modules and workflows to meet business needs.
Provide technical support by troubleshooting platform issues, resolving incidents and ensuring timely issue resolution.
Monitor system performance, manage upgrades and maintain user access to ensure reliable platform operations.
Build custom dashboards and reports to identify trends and support continuous service improvement.
Minimum Requirements
Bachelor's degree in Computer Science, Information Technology or related field.
ServiceNow Certified System Administrator (CSA) preferred.
2+ years of experience in administering End User Computing (EUC) applications preferred.
Strong knowledge of ITIL processes, JavaScript and ServiceNow customization.
Excellent customer service, communication and problem-solving skills.
Uline does not participate in the H1-B lottery.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
On-site café and first-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or related field
- ServiceNow Certified System Administrator (CSA)
- 2+ years administering End User Computing (EUC) applications
- Strong knowledge of ITIL processes
- Strong knowledge of JavaScript
- Experience with ServiceNow customization
- Excellent customer service, communication and problem-solving skills
- On-site work at corporate headquarters (Pleasant Prairie, WI)
- Pass pre-employment hair follicle drug screening
Uline Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uline and has not been reviewed or approved by Uline.
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Strong & Reliable Incentives — Annual bonuses and profit sharing are consistently highlighted as meaningful parts of total compensation. These incentives are described as a major plus that materially boosts overall pay for many roles.
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Retirement Support — A 401(k) match with immediate vesting at a strong level is repeatedly described as part of the package. This feature is portrayed as a standout financial benefit supporting long‑term savings.
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Healthcare Strength — Healthcare is characterized as complete and highly competitive, complemented by FSA options and an EAP. Employee‑only medical coverage is often described as strong.
Uline Insights
What We Do
Uline is North America's leading distributor of shipping, packaging and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service
