ServiceNow SPM Functional Consultant

Reposted 21 Days Ago
Be an Early Applicant
5 Locations
In-Office or Remote
Mid level
Information Technology
The Role
The ServiceNow SPM Functional Consultant will bridge business needs and technical solutions, configure the ServiceNow SPM module, gather requirements, and facilitate client workshops and training.
Summary Generated by Built In

Müller's Solutions is actively seeking a skilled ServiceNow SPM Functional Consultant to join our team. In this role, you will be responsible for bridging the gap between business needs and technical solutions by leveraging your expertise in the ServiceNow Strategic Portfolio Management (SPM) module. You will partner with clients to gather requirements, configure the platform, and ensure that portfolio management processes are optimized to deliver strategic value.

Key Responsibilities:
  • Engage with clients to collect and analyze business requirements related to portfolio management.
  • Configure and customize the ServiceNow SPM module to align with client objectives and best practices.
  • Document functional requirements, process flows, and solution designs.
  • Facilitate workshops and training sessions to enhance client understanding and adoption of ServiceNow SPM.
  • Work closely with technical teams to ensure smooth integration and implementation of SPM solutions.
  • Support testing activities, including user acceptance testing, and provide go-live support.
  • Stay informed about the latest updates and trends within ServiceNow SPM to continuously improve client solutions.

Requirements

Requirements:

  • Bachelor's degree in Business, Information Technology, or a related field.
  • At least 3 years of experience working as a ServiceNow Functional Consultant, specifically with the SPM module.
  • Strong understanding of portfolio management principles and best practices.
  • Proven experience in configuring and implementing ServiceNow SPM solutions.
  • Excellent communication and stakeholder management skills.
  • Ability to translate complex business needs into practical ServiceNow configurations.
  • Experience in conducting workshops, trainings, and providing end-user support.
  • Relevant ServiceNow certifications related to SPM or ITBM are advantageous.

Skills Required

  • Bachelor's degree in Business, Information Technology, or a related field
  • At least 3 years of experience as a ServiceNow Functional Consultant
  • Strong understanding of portfolio management principles and best practices
  • Experience in configuring and implementing ServiceNow SPM solutions
  • Excellent communication and stakeholder management skills
  • Experience in conducting workshops and providing end-user support
  • Relevant ServiceNow certifications related to SPM or ITBM
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The Company
Dubai
9 Employees

What We Do

At Müller's Solutions, we believe in empowering businesses to leap forward, and our mission is to provide top-tier tech services that fuel your growth. Our services include SAP Implementation & Support, Tech Recruitment, and Tech Outsourcing. We are your dedicated partners, providing a unique blend of technical expertise, global reach, and a commitment to exceptional service. Global Reach: With offices in Berlin, Riyadh, Dubai, and Cairo, our global presence is more than just a point on a map. It's the backbone of our ability to deliver the best solutions and talent to you, wherever you are. Our geographical dispersion grants us access to a vast and diverse talent pool across Europe, Asia, Africa, and the Middle East. This means we can swiftly and efficiently connect you with the right talent and the right solutions, no matter where you are.

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