At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: ServiceNow Senior DeveloperThis pivotal role involves leading the design, development, and implementation of complex solutions within the ServiceNow platform, driving the evolution of our IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) and HR Service Delivery (HRSD) capabilities and optimizing business processes. The Senior Developer will serve as a subject matter expert, providing technical leadership, architectural guidance, and lead a team of ServiceNow developers, while ensuring adherence to best practices and strategic objectives.Your Responsibilities:- Lead the design, development, configuration, and customization of advanced ServiceNow applications and modules, including ITSM, ITOM, ITAM, HRSD, and custom applications, ensuring scalability and performance.
- Support the ServiceNow Architect in decision-making, supporting the implementation of complex integrations between ServiceNow and critical enterprise systems, leveraging various integration methods (e.g., REST, MID Server, IntegrationHub).
- Develop and optimize client-side and server-side scripts (e.g., Business Rules, Script Includes, UI Policies, Client Scripts, Workflows, Flow Designer) for robust and efficient solutions.
- Conduct advanced system testing, debugging, and performance tuning to ensure the highest quality and reliability of ServiceNow solutions.
- Drive all phases of the software development lifecycle (SDLC), from requirements gathering and architectural design to development, testing, deployment, and post-implementation support.
- Provide technical leadership, mentorship, and guidance to the team of ServiceNow Developers, fostering a culture of continuous learning and excellence.
- Act as a subject matter expert for the ServiceNow platform, advising on best practices, new features, and strategic platform utilization.
- Contribute to the development of ServiceNow governance, standards, and architectural guidelines.
- Bachelor's degree in a related field.
- 7+ years of experience in IT Service Management Software Development
- Proven ability to manage team of Developers
- Strong understanding of ITIL principles
- Demonstrated ability to communicate technical concepts clearly to both technical and non-technical audiences.
- Excellent analytical and problem-solving skills.
- Comfortable with Shifts
- Experience implementing AI-powered support solutions.
- ITIL v4 Foundation certification or higher.
- Travel: 0%
- Location: India, Bangalore
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Top Skills
What We Do
At Elanco, we work to improve the health of animals through innovative products and services for pets and farm animals around the world. As a global animal health company, we provide solutions that empower our customers to advance a vision of Food and Companionship Enriching Life. Since 1954, Elanco has committed to empowering veterinarians, farmers, and all those who care for animals with the tools they need to help animals live healthy lives.
Healthier animals are the key to making our lives better - This is the fundamental belief uniting all global Elanco employees. That’s why we are committed to the idea that our business can be a unique force for good for all in society.
Through our Elanco Healthy Purpose™ framework of Environmental, Social and Governance (ESG) commitments, we focus on delivering sustainable solutions to advance the well-being of animals, people and the planet. This program also enables our employees around the world to take paid time off to make an impact as a volunteer, offering their time or talent to give back to our customers, causes and communities. #ElancoHealthyPurpose #WeAreElanco
