We are seeking a SCRUM Master with ServiceNow experience to support Agile delivery teams in a hybrid Agile environment. This role will facilitate Scrum ceremonies, manage Kanban boards, drive deliverables, remove impediments, and ensure timely execution of ServiceNow initiatives.
Key Responsibilities
- Lead daily stand-ups, sprint planning, retrospectives, and backlog refinement sessions.
- Manage Agile workflows using Scrum and Kanban methodologies.
- Maintain and prioritize Kanban boards to track progress, dependencies, and delivery timelines.
- Drive team deliverables and ensure sprint commitments are met.
- Coordinate ServiceNow enhancements, implementations, and releases across cross-functional teams.
- Partner with Product Owners, developers, QA, and stakeholders to align priorities and delivery goals.
- Monitor Agile metrics, risks, blockers, and team velocity.
- Support hybrid Agile/Waterfall project tracking and reporting as needed.
Qualifications
- 3+ years of SCRUM Master or Agile delivery experience.
- Experience working with the ServiceNow platform.
- Strong knowledge of Scrum, Kanban, and Agile delivery practices.
- Experience using Agile management tools such as ServiceNow, Jira or Azure DevOps.
- Excellent communication, organizational, and stakeholder management skills.
- Scrum certification (CSM, PSM, or SAFe) preferred.
Skills Required
- 3+ years of SCRUM Master or Agile delivery experience.
- Experience working with the ServiceNow platform.
- Strong knowledge of Scrum, Kanban, and Agile delivery practices.
- Experience using Agile management tools such as ServiceNow, Jira or Azure DevOps.
- Excellent communication, organizational, and stakeholder management skills.
- Scrum certification (CSM, PSM, or SAFe).
What We Do
Community Health Systems, Inc. is one of the nation’s leading operators of general acute care hospitals. The organization’s affiliates own, operate or lease more than 80 hospitals in 16 states with approximately 15,000 licensed beds. Affiliated hospitals are dedicated to providing quality healthcare for local residents and contribute to the economic development of their communities. Based on the unique needs of each community served, these hospitals offer a wide range of diagnostic, medical and surgical services in inpatient and outpatient settings.
