Role: ServiceNow CPQ – Business Analyst / Project Manager
Experience: 4–5 Years
Engagement: 40 hrs/week
Duration: 20 Weeks (3+3 Months Extension)
Work Mode: Fully Remote
Time Zone: UK
Responsibilities
Gather and document client requirements related to ServiceNow CPQ/CRM.
Convert requirements into user stories and functional documentation.
Suggest best practices and process improvements.
Conduct Scrum meetings and manage Agile processes.
Coordinate with stakeholders and technical teams to ensure delivery.
Required Skills
Experience in ServiceNow CPQ and CRM processes.
Strong Business Analysis and requirement documentation skills.
Hands-on with Agile/Scrum methodology.
Good communication and stakeholder management skills.
Skills Required
- 4-5 years experience
- Experience in ServiceNow CPQ and CRM processes
- Strong business analysis and requirement documentation skills
- Hands-on experience with Agile/Scrum methodology
- Good communication and stakeholder management skills
What We Do
Pontoon Global Solutions is a premium staffing firm specializing in recruitment services across various sectors, including IT, healthcare, finance, legal, construction, and engineering. Operating primarily in the US and India, they provide scalable and flexible hiring models—including permanent, contract, and project-based roles—by delivering pre-vetted, high-quality talent to help organizations meet their mission-critical hiring needs.









