The Role
Own the ServiceNow platform architecture, including data models, integrations, security, scalability, and platform standards. Guide implementations across ITSM, ITOM, HRSD, and SPM; lead technical design reviews and governance; oversee REST/SOAP, MID Server, and SSO/LDAP integrations; mentor developers and consultants; and translate business requirements into scalable, supportable solutions.
Summary Generated by Built In
Contract type: 1099 contract
Overview: State of Michigan engagement staffed through Stafford Gray. The client needs a senior ServiceNow resource to own platform level architecture decisions, not just module configuration.
Responsibilities
- Own platform architecture: data model, integrations, security, scalability
- Guide implementation across modules (ITSM, ITOM, HRSD, SPM as applicable) and set platform standards
- Lead technical design reviews and governance
- Oversee integrations with other state systems (REST/SOAP, MID server, SSO/LDAP)
- Mentor technical consultants and developers on the platform team
- Translate business requirements into scalable, supportable architecture
Requirements
Required Qualifications
- Significant ServiceNow experience at an architecture level, not just configuration
- ServiceNow Certified System Administrator (CSA); Certified Application Developer (CAD) or Certified Technical Architect (CTA) preferred
- Experience across multiple modules (ITSM, ITOM, HRSD, SPM)
- Integration experience: REST/SOAP, SSO/LDAP, MID server
Preferred Qualifications
- State or local government client experience
- CTA credential
Skills Required
- Significant ServiceNow experience at an architecture level, beyond configuration
- ServiceNow Certified System Administrator certification
- Experience across multiple ServiceNow modules, including ITSM, ITOM, HRSD, and SPM
- Integration experience with REST, SOAP, SSO/LDAP, and MID Server
- ServiceNow Certified Application Developer or Certified Technical Architect certification
- State or local government client experience
- Certified Technical Architect credential
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The Company
What We Do
Technology consulting and services.
